Purchased a $30 ice cream cake for a birthday, asked the staff if they could add sprinkles to the icing on the cake (as some of the other cakes in the freezer had icing flowers, balloons or sprinkles on them and the purple one we picked didn’t) They said no the owner isn’t here and we aren’t allowed to alter the cakes (might I add they wrote happy birthday on the cake, is this not altering the cake?) I offered to pay for the sprinkles and they still refused. Poor customer service, left with 2 small children in tears because we couldn’t purchase sprinkles for their grandpas birthday cake.
Next time I’ll go to Kawartha Dairy up the road.
JS
Josephine Schryer
Jul 27, 2025
3.0
If you're swinging by Bancroft Dairy Queen with a craving for soft serve, brace yourself: the portion sizes are shockingly small for the price. I paid $3.50 for a small cone that was so petite, I’m convinced a toddler could polish it off in under three minutes. That’s not an exaggeration—blink and it's gone.
For what you get, the value just isn’t there. The quality was fine, the service was okay, but when it comes to quantity, it felt like a bit of a letdown. Hopefully they reconsider the sizing or pricing, because right now it doesn’t quite feel like a fair deal.
Frequently Asked Questions About Dairy Queen (Treat)
Where is Dairy Queen (Treat) located?
Dairy Queen (Treat) is located at 30 Hastings St N, Bancroft, ON, K0L 1C0, Canada.
What are the operating hours of Dairy Queen (Treat)?
Dairy Queen (Treat) is open from 11:00 AM to 6:00 PM Monday through Saturday and closed on Sundays.
Is Dairy Queen (Treat) open on holidays?
On holidays such as December 24 and December 31, Dairy Queen (Treat) operates from 11:00 AM to 3:00 PM. It is closed on December 25, 26, and January 1.
What types of treats does Dairy Queen (Treat) offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
Is Dairy Queen (Treat) family-friendly?
Yes, Dairy Queen (Treat) welcomes families and is good for kids, providing a family-friendly environment.
Does Dairy Queen (Treat) have outdoor seating?
Yes, Dairy Queen (Treat) offers outdoor seating for customers.
How can I access exclusive deals at Dairy Queen (Treat)?
You can download the Dairy Queen app for exclusive deals through their website link.
What nearby stores can I visit when I come to Dairy Queen (Treat)?
Nearby stores include Stedmans V & S Department Store for home goods and clothing, Winnie’s Treasure Shop for flowers and souvenirs, and Atomic Army Surplus for outdoor gear and clothing.
Are there any nearby banks or financial services around Dairy Queen (Treat)?
Yes, nearby financial services include TD Canada Trust, Scotiabank, McDougall Insurance & Financial, and Western Union.
What nearby attractions can I check out when visiting Dairy Queen (Treat)?
You might want to visit local beauty salons like Luscious Lashes and The Spa, or explore nearby real estate offices such as Royal LePage Frank Real Estate before or after enjoying your treat at Dairy Queen.