Swiss Chalet

Reviews

• GL

  Gautam Lopchan

  Apr 4, 2026
  5.0
  Was here last week while visiting friends in Aurora. Food was good, and service was great. Our server Danielle was very helpful and accommodating. I enjoyed my Fish Tacos.
• MP

  Manis Pandey

  Mar 31, 2026
  5.0
  Had a really nice experience here, and a big part of that was because of Daniella. She was welcoming, patient, and made sure we were well taken care of the whole time. She also gave great suggestions, offered alternative options, and helped ua choose what we liked best. Her service felt genuine and thoughtful, and it made our visit even more enjoyable. Definitely would return.
• AK

  Aayusha Khadka

  Mar 31, 2026
  5.0
  We recently moved to Aurora and decided to try this restaurant, and it turned out to be such a great experience. Our server, Daniella, took amazing care of us from start to finish. She was attentive, friendly, and made us feel very welcome. She also suggested great alternatives and customization options, which really helped us choose dishes that suited our preferences. Her positive energy and thoughtful service made the whole dining experience even better. We’ll definitely be coming back again!
• KR

  Kaitlyn Ramirez

  Mar 24, 2026
  1.0
  In December 2025, I ordered takeout and received incorrect and poor-quality food — hamburger buns instead of the proper bread, and fries that were mostly small broken pieces and tasted stale. We later spoke with the manager, Ramandeep Kaur, who reviewed the issue and offered a $25 credit for each of our two orders. However, when we called back to use the credits, we were told there was no record of them and nothing could be done. Promising a resolution and not honoring is unprofessional.
• AA

  A.M.Q.

  Mar 24, 2026
  1.0
  In December 2025, I placed a takeout order and unfortunately received incorrect and subpar food. One of the items came with half a hamburger bun instead of a French roll, and the food overall tasted stale. On a separate day, we spoke with the manager, Ramandeep Kaur, who reviewed our order and acknowledged the issue. She assured us that we would receive a $25 credit for each of our two orders. However, when we called back to redeem the credits, we were told that no such credits exist and that the manager does not recall our names. It appears the credits were never properly documented on our account, and we were informed there is nothing they can do. This is extremely unprofessional. Offering customer compensation and then failing to honor it reflects poorly on the business. We will be escalating this matter to head office.

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