Papa Johns Pizza

3.4
142 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Aurora, ON, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Aurora pizza for any occasion. Call us for pizza delivery in Aurora or stop by 14800 YONGE STREET for carryout to order the best pizza in Aurora, along with breadsticks, wings, and more!

Location

Papa Johns Pizza
14800 YONGE STREET, Aurora, ON
L1G 1N3, Canada

Hours

Reviews

3.4
142 reviews
5 stars
71
4 stars
13
3 stars
5
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with undercooked pizza, bland flavors, and insufficient toppings.

Customer Service

Service experiences varied widely; some praised friendly staff while others reported rude interactions and poor handling of complaints.

Order Accuracy

Numerous reviews highlighted problems with incorrect orders, missing items, and failure to follow specific requests.

Delivery Issues

Customers frequently mentioned delays in delivery and poor communication regarding order status.

Pricing Concerns

Several customers felt that prices were too high for the quality of food received, with complaints about hidden charges and upselling.
  • RR
    Rick
    Nov 8, 2025
    1.0
    I don’t understand what has been going on at this location over the past year. Cheap on the toppings and everything seems generally unfresh. The peppers they include with all pizza taste like dish soap and the color is just off like it’s old. I always give the benefit of the doubt but this has been taking place on every order this year. Management needs a wake up call. It’s unacceptable and disgusting.
  • DM
    Daniel Mojarrab
    Nov 5, 2025
    1.0
    Probably the worst experience I’ve ever had. I usually don’t write Google reviews, but this one deserves it. I ordered a medium pizza and a bottle of Coke for pickup. The wait time was about 10–15 minutes, and I arrived right around that time. It was –1°C outside, and the door was locked since it was late, but the store was still open. I knocked on the window multiple times, and the employee saw me but ignored me at least four or five times. Eventually, I gave up, left, and went to another pizza place. A bit later, he called me to say the pizza was ready. When I told him I already got food elsewhere, he started swearing and cussing at me before hanging up. Absolutely unacceptable customer service. I wouldn’t recommend this place to anyone.
  • MH
    MIHAELA.B Numerologie holistică
    Oct 6, 2025
    2.0
    I recently ordered from Papa John’s and, unfortunately, I was quite disappointed with my experience. Although the service was nice and the staff were polite and efficient when taking my order, the pizza itself really fell short of expectations. I specifically requested that my pizza be well done, but it arrived underbaked, soft, and lacking that crisp texture I was hoping for. The flavor was also bland and unseasoned, with very little taste overall — it honestly felt like it was missing the signature Papa John’s flavor I used to enjoy. Even the cheese and sauce didn’t seem balanced, leaving the whole pizza flat and uninspired. While I appreciate the friendly service and prompt delivery, the quality of the food just didn’t match. For the price and reputation of Papa John’s, I expected something much better. Sadly, I won’t be ordering again anytime soon unless there’s a noticeable improvement in both the preparation and flavor.
  • VG
    VAIBHAV GUJRAL
    Sep 28, 2024
    5.0
    Me and my friend got a large thin crust pizza With chicken pineapple and onions with bbq as a base sauce. It was phenomenal. And the staff too is very professional and kind.
  • FF
    fofal
    Jul 16, 2024
    1.0
    If this is double bacon, not even extra bacon; I wonder what a regular topping of bacon looks like. 3 cheese where? Lol garbage! You guys saved like $1 of actual topping cost to rip me off for me to never order again. I don't understand this logic.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Aurora?

Delivery is available Monday to Friday from 10:00 AM to 12:15 AM, Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to 11:45 PM.

What are the takeout hours for Papa Johns Pizza in Aurora?

Takeout is available Monday through Thursday from 10:00 AM to 2:00 AM, Friday from 10:00 AM to 4:00 AM, Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 11:55 PM.