Dairy Queen Grill & Chill

3.0
140 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
40 Melvin Robson Ave, Aurora, ON
L4G 4B8, Canada

Hours

Reviews

3.0
140 reviews
5 stars
60
4 stars
6
3 stars
3
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and unprofessional behavior from management.

Food Quality

Several reviews mention inconsistent food quality, including melted blizzards, small portions, and issues with freshness, while others enjoyed the taste and quality of certain items.

Cleanliness

The location is generally noted for being clean and well-maintained, although some reviews mention unsanitary conditions.

Pricing Issues

Customers expressed dissatisfaction with perceived high prices and extra charges for items like cups and toppings, leading to complaints about value for money.
  • RB
    Ray Budiwarman
    4 days ago
    1.0
    Went through the Drive-Thru of this location and had issues hearing the voice. Additionally, I was surprised to receive my order with only 5 out of the 6 tenders ordered and barely any fries. This is quite disappointing considering this was close $20 worth of food. The photo provided was before anything was touched. Please check your food before leaving if you are going through the drive through in this location.
  • EV
    Emanuel Vellios
    5 days ago
    5.0
    Always had good service here and generous portions
  • LL
    Lawrence Li
    Jan 2, 2026
    5.0
    I usually eat chocolate dip cone as I cannot resist it when I walk in, usually my wife buying coffee from Starbucks across the restaurant. We had potine once, it was good, but a bit salty, the manager said that I can tell them I want less salty one next time. The seats are very comfortable and service is very good. Their cone is the best, not too sweet!
  • CW
    Carmen Wong
    Dec 23, 2025
    5.0
    Clean and very friendly service. Staff and manager were eager to help me pick out an ice cream cake. Their blizzard was delicious but a bit too soft. They even opened the door for me to leave since my hands were full.
  • RR
    Rashel
    Dec 18, 2025
    1.0
    The employees are so rude, They don’t listen and they make food horribly would not recommend going

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Aurora?

Dairy Queen Grill & Chill in Aurora is open daily from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes among other fast-food options.