Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Inconsistency in food quality was frequently mentioned, with reports of soggy chicken, small portions, and cold food.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions.
Staffing Issues
Many reviews pointed out that the location is often understaffed, leading to delays and poor service.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, indicating that experiences can vary.
SJ
Sanu Joseph
Feb 20, 2026
5.0
Anas was very helpful and very professional 🙌🏻
DW
Damien Wilson
Feb 7, 2026
1.0
Went in with my daughter waited 35 minutes for 2 matty poutines and a 4 piece meal the poutines were cold and soggy most likely made when I ordered and sat and got disgusting was so disappointed with my meal literally 3 things and it was 35 minutes was not happy and will not be returning
DC
diane colucci
Feb 6, 2026
1.0
Food has been lacking lately
Only dark meat available most of the time, macaroni salad is different and portions have gotten smaller.
Wait is always 30+min or more ...
Very disappointing
CB
Courtney Brock
Jan 30, 2026
1.0
Absolute ROBBERY if I could press charges I would. 50$ spent on food left out in the cold order THROUGH KFC themselves and it wasn't even MY order. This is a disgusting business run and operated by straight up THEIVES. Apparently they shouldn't correct their mistake because the food I won't eat cost THEM more than what I ORDERED IN THE FIRST PLACE. contacted corporate someone needs to do something, how out of touch must you be given the state of the world you think people have money to throw around because you're incapable of basic reading and matching concepts? So I must pay for your mistake? Great business concept.
HG
Hafeez Gdz12
Jan 13, 2026
5.0
Love this place. Chandell and Taneisha were amazing. They were really welcoming, efficient and just awesome. Would recommend.
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