Numerous customers reported long wait times, rude staff, and poor service, particularly during busy hours.
Food Quality
Inconsistency in food quality was highlighted, with many customers experiencing cold, greasy, or poorly prepared meals.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted unpleasant odors and unsanitary conditions.
Staff Friendliness
While some customers appreciated friendly staff, others reported unprofessional behavior and lack of assistance.
Order Accuracy
Multiple customers experienced issues with incorrect orders, including missing items and wrong food served.
LL
Loki Listen
2 days ago
1.0
Completely understaffed and overwhelmed, We ordered 50 minutes ahead of time online to avoid waiting and after arriving the front counter was completely ignored by the floor staff instead DT was taken first even tho they had a line up at counter that was waiting a whole lot longer then drive thru. they continued to just walk by and stare at everyone waiting. When I finally tried to speak up about my order I was walked away from, ignored and the cashier completely ignored me standing infront of her to take the next order behind me and then proceeded to get upset with me because I stated I was there first and am trying to get information on my order, but instead was met with ignorance and attitude. Please either re-training in customer performance or hire more people so your staff isn't overwhelmed ignoring costumers that have been waiting at the counter for over 45 min. Completely unacceptable.
MV
M V
Nov 9, 2025
3.0
They never seem busy, no one's ever there when I order food, but it always takes a long time. Got poutine one day and the fries were soggy as soon as I sat down to eat at the place.
AS
ahmed sidhan
Nov 8, 2025
1.0
Worst customer service. I had to call out loudly for someone to show up at the front. The staff, especially the lady, were rude. The current time is 7:36 PM, and I had placed an online order before this time on November 8, 2025.
ZB
Z “Boyzze” B
Oct 24, 2025
1.0
If i could give 0 stars I would. 4 times I've attempted to go through the drive thru between 430-630 pm on different days. There is never anyone there after sitting for 5 minutes plus. Attempted to go in and the doors were locked. I will not be attempting to go back.
TT
Tharsina T
Oct 14, 2025
5.0
Took forever for an online order. Food quality is never the same. Sometimes its amazing. Other times its shit. No consistency.