Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.4
178 reviews
5 stars
87
4 stars
18
3 stars
11
2 stars
12
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are highly variable, with some praising staff like Masood and Brie for their friendliness and attentiveness, while others report rude behavior and poor handling of orders.
Wait Times
Many customers express frustration over long wait times, often exceeding 15 minutes for simple orders, leading to dissatisfaction.
Food Quality
While some customers enjoy the food, particularly the burgers and Blizzards, there are numerous complaints about food being served cold, improperly made, or not matching expectations.
Cleanliness and Maintenance
The establishment is noted for being clean, but there are reports of inconsistent cleanliness, especially during busy times, and issues with food safety.
Pricing Concerns
Several reviews mention high prices relative to the quality and service received, leading to dissatisfaction and a reluctance to return.
KS
Kris Smith
6 days ago
5.0
Burgers are true ❤️🇨🇦💪🏼
LL
Linda Lacey
Jan 27, 2026
5.0
My Granddaughter needed a treat and it is always a frosty, they noticed I had a pup in the car and Penny got a treat too.
CM
Cora Maitre
Jan 16, 2026
5.0
Brie at Dairy Queen is an absolute gem! 🌟 I stopped going there for a while, but she's brought the service back up to top-notch! Super courteous, attentive, and made our order feel like a priority. She went above and beyond to get everything just right. If you're looking for top-notch service, Brie is your girl! 😊 Definitely deserving of a shout-out - thanks for making our day a little brighter, Brie! ❤️
AC
Avery Connor
Jan 13, 2026
5.0
This astablishment has always been so kind and generous all the employees do a great job and assistance with all their customers like family absolutely recommend this place while passing through the little town of Amherstburg
JT
J T
Jan 13, 2026
1.0
Just simply aweful. Would give negative stars if I could. Skimpy on the food, runny blizzards, and an owner who is never there from the US who could not care less about the Canadian community in which he operates. One of the workers told me the owner was total MAGA. I’ll take my Canadian dollars to the new Canadian-owned location opening in Walkerville. Pathetic. Worst DQ in Canada, barr none.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular opening hours of Dairy Queen Grill & Chill in Amherstburg?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM, except Sundays when it opens at 10:00 AM and closes at 10:00 PM.
What are the delivery hours for Dairy Queen Grill & Chill?
Delivery is available Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru services and what are the hours?
Yes, drive-thru is available Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQ Cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it offers high chairs, outdoor seating, restrooms, is wheelchair accessible, family-friendly, and good for kids.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place your pickup order online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/71159/.
Are there any nearby attractions or services around Dairy Queen Grill & Chill in Amherstburg?
Nearby places include Wendy's fast-food restaurant, Rexall pharmacy and drugstore, Quesada Burritos and Tacos Mexican restaurant, and Sobeys supermarket and pharmacy.
How can nearby places like Wendy's and Quesada Burritos and Tacos be useful for Dairy Queen customers?
Customers might visit Wendy's or Quesada Burritos and Tacos for different dining options before or after enjoying Dairy Queen's soft-serve ice cream and signature shakes.
Are there health and medical services close to Dairy Queen Grill & Chill?
Yes, Amherstburg Dental and MD Connected are nearby for dental and general medical needs which might be convenient for customers visiting the area.
How can nearby stores like Rexall and Sobeys help during a visit to Dairy Queen?
Rexall and Sobeys nearby can be useful for customers looking to pick up pharmacy items, groceries, or other essentials before or after their visit to Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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