Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Food Quality
Food quality is inconsistent; while some customers enjoy fresh and delicious meals, others report cold or improperly made items.
Cleanliness
The restaurant's cleanliness is often noted positively, but there are complaints about dirty tables and unsanitary conditions.
Wait Times
Many customers express frustration over long wait times for orders, both in-store and at the drive-thru.
Pricing
Several reviews mention that prices are perceived as high compared to other fast food options.
TK
Tracy Knight
1 day ago
5.0
Very clean. Nice friendly staff. Fast service. Our go to for a quick meal with the family.
DM
Dan Mayville
Oct 10, 2025
5.0
When I thought of dairy Queen I only thought of ice cream, but they have delicious meals. I really enjoy their burgers and their fries are excellent. The burgers loaded to the top. The bacon double cheeseburger are so good and the service was outstanding!!!
RL
Rachel Lauren
Sep 23, 2025
5.0
We had such a great spur of the moment stop here on our way out of town! The store itself was very clean and inviting. We were helped by Masood at the register, who was incredibly friendly and helpful above and beyond a typical customer interaction. We got our blizzards very quickly, and the new caramel toffee cookie blizzard was absolutely fantastic. I’ve always been a Dairy Queen fan, but this location and service were particularly great! Thank you Masood!
AK
ashish kumar
Sep 16, 2025
1.0
Staffs are very arrogant. Don't visit
EC
Eric Chiasson
Sep 11, 2025
5.0
This DQ is so well kept and my food is always made fresh! 🍔🍦 Masood the owner does a phenomenal job serving customers and ensures I have everything I need every time. Strawberry Sundae is my go to! Make sure you download the new DQ app for deals and to earn free ice cream rewards! 🍓
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular opening hours of Dairy Queen Grill & Chill in Amherstburg?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM, except Sundays when it opens at 10:00 AM and closes at 10:00 PM.
What are the delivery hours for Dairy Queen Grill & Chill?
Delivery is available Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru services and what are the hours?
Yes, drive-thru is available Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQ Cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it offers high chairs, outdoor seating, restrooms, is wheelchair accessible, family-friendly, and good for kids.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place your pickup order online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/71159/.
Are there any nearby attractions or services around Dairy Queen Grill & Chill in Amherstburg?
Nearby places include Wendy's fast-food restaurant, Rexall pharmacy and drugstore, Quesada Burritos and Tacos Mexican restaurant, and Sobeys supermarket and pharmacy.
How can nearby places like Wendy's and Quesada Burritos and Tacos be useful for Dairy Queen customers?
Customers might visit Wendy's or Quesada Burritos and Tacos for different dining options before or after enjoying Dairy Queen's soft-serve ice cream and signature shakes.
Are there health and medical services close to Dairy Queen Grill & Chill?
Yes, Amherstburg Dental and MD Connected are nearby for dental and general medical needs which might be convenient for customers visiting the area.
How can nearby stores like Rexall and Sobeys help during a visit to Dairy Queen?
Rexall and Sobeys nearby can be useful for customers looking to pick up pharmacy items, groceries, or other essentials before or after their visit to Dairy Queen.