Swiss Chalet

4.2
1221 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Alliston, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
36 Young St, Alliston, ON
L9R 1P8, Canada

Hours

Reviews

4.2
1,221 reviews
5 stars
733
4 stars
240
3 stars
89
2 stars
48
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service provided by servers like Dawn, Michael, and Emily, highlighting their attentiveness and friendliness.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with cold food and incorrect orders.

Wait Times

Several reviews mentioned long wait times for food, particularly in the drive-thru, leading to frustration among customers.

Consistency

Customers expressed concerns about the inconsistency in food quality and service, with some stating that their experiences have declined over time.
  • MM
    Mal M
    5 days ago
    5.0
    Been going here for years. Ordering the same thing with the same person serving so it can't be that bad! It's kind of like visiting mom, you know what you're getting. You know what you're paying and you know what you're being treated. Well worth going!
  • JD
    James Denis
    Jan 2, 2026
    1.0
    You’ll be waiting for ever at the drive thru for someone to take your order and when you do you’ll be waiting for ever to get your food lol I think they should just close the drive thru lol
  • JR
    Jason Ramsay
    Dec 30, 2025
    1.0
    Picked up dinner for me and my family in the drive through. Waited 45 min to get the food with only 1 car in front of me and did of course when I got gone they forgot the extra sauce and rolls. Going to have to start treating Swiss Chalet like Mc Donalds and have to sit there and check to make sure every single thing is in the bag!
  • JB
    Justin & Alaina Bradshaw
    Dec 28, 2025
    5.0
    We had an amazing experience thanks to Michael. He was the best waiter I’ve ever had. Very attentive, bubbly and warm. He wasn’t over the top, being there too much where it’s disruptive to conversation- just enough to make sure the food was good, cups were full and we were happy. Even brought us the little lemon bowls for our fingers which I didn’t even know they did at Swiss Chalet anymore. Seriously the best experience thanks to him. I hope his manager acknowledges his amazing work and disposition. Thanks Michael!
  • MD
    M D
    Dec 26, 2025
    2.0
    i waited 20 minutes for a $12 soup that had 5 spoon fulls of noodles and chicken - the rest being dumped down the sink as it’s all broth …. Not even a quarter of the container ate. Waste of money. If you can’t complete the order correctly you shouldn’t be serving it in my opinion.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 36 Young St, Alliston have a drive-thru?

Yes, Swiss Chalet at 36 Young St, Alliston has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 36 Young St, Alliston offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.