Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.2
370 reviews
5 stars
113
4 stars
75
3 stars
51
2 stars
27
1 star
104
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted extremely dirty conditions, including filthy bathrooms and unclean dining areas.
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 25 minutes for their orders.
Food Quality
Many customers expressed dissatisfaction with the food quality, mentioning cold, poorly prepared items and incorrect orders.
Customer Service
Several reviews noted poor customer service, including rude staff interactions and lack of assistance.
Management Issues
Feedback indicated significant management problems, with staff appearing overwhelmed and poorly trained, leading to a negative overall experience.
- ANAnonymous NothingNov 1, 20251.0Absolutely horrendous bath rooms are absolutely rank and descusting smells honestly like somethings decaying could hardly order due to a heavy language barrier inside is super out dated everything’s dirty floors are stinky watched a worker pull a garbage bag out and drip water mixed with who knows what and never cleaned it up. Prices are super high got a 6 peice all my chicken was super over cooked definitely won’t be coming back for sure being the only customer in there the wait was super long. And I’ll be spreading the word.
- GFGord FosterOct 28, 20251.0Order wrong twice.cheeseburger cold cheese not even melted.fries hard as rocks.staff busy talking to each other.
- KGKidron GoossenOct 17, 20251.0Usually dirty inside. Also the drive thru said open till 10 and were there at 9 and they were closed alread
- AKAndrea KimballOct 4, 20251.0Drive through was extremely slow and it wasn’t very busy. 7pm and maybe one or two cars in the drive though. 25 minutes wait for two small blizzards and one was still wrong.
- IAIbtissame ArahiAug 25, 20251.030 min wait for one sandwich very bad service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Alexandria serve?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, burgers, fries, and other fast-food items.
What are the operating hours of Dairy Queen Grill & Chill in Alexandria?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for your convenience.
Is Dairy Queen Grill & Chill in Alexandria family-friendly and suitable for children?
Yes, the location welcomes families and children and offers high chairs to accommodate young guests.
Does Dairy Queen Grill & Chill have outdoor seating available?
Yes, there is outdoor seating available at this Dairy Queen location.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place online orders for pickup through their official website.
Are there restroom facilities available at Dairy Queen Grill & Chill in Alexandria?
Yes, the restaurant has restroom facilities for customers.
What are some nearby fast-food or ice cream options near Dairy Queen Grill & Chill?
Nearby options include DQ Alexandria Restaurant and Tim Hortons, both located close by for additional fast-food and cafe choices.
What nearby stores could customers visit for grocery or retail shopping when visiting Dairy Queen Grill & Chill?
Customers can visit Giant Tiger and Alexandria Home Hardware Building Centre for grocery and retail shopping nearby.
Are there community or public service facilities close to Dairy Queen Grill & Chill?
Yes, nearby public service locations include North Glengarry Township town hall and the Ontario Provincial Police - Alexandria office.