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Dairy Queen Grill & Chill

3.2
(373 reviews)
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Business Details

582 Main St, Alexandria, ON
K0C 1A0, Canada
(613) 525-3351
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
582 Main St, Alexandria, ON
K0C 1A0, Canada

Hours

Reviews

3.2
373 reviews
5 stars
113
4 stars
75
3 stars
52
2 stars
29
1 star
104

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted severe cleanliness issues, including dirty bathrooms and unkempt dining areas.

Service Quality

Customers frequently reported slow service, long wait times, and poor customer interactions, with some staff being rude or unhelpful.

Food Quality

Several reviews mentioned food being served cold, improperly cooked, or not meeting expectations, leading to dissatisfaction.

Staff Competence

There were complaints about language barriers and staff confusion, impacting order accuracy and overall service experience.
  • MG
    Marie-Eve Gregoire
    Jan 22, 2026
    5.0
    Staff always friendly and remembers your order thanks
  • DG
    daniel g
    Dec 25, 2025
    2.0
    Disons que il y a place à amélioration ++ Le service dépend de la personne qui te sert. Ils ne parlent pas français du tout et l anglais est difficile ainsi que la compréhension. La nourriture est standard et habituelle. La propreté des lieux laissent grandement à désirer. Ce n'est pas notre premier choix resto FAST food. Nous préférons aller acheter de la crème glacée et concevoir notre glace. Place à amélioration 🫤
  • AR
    AJ Ross
    Dec 14, 2025
    3.0
    Fast service, plenty of parking and reasonable prices.
  • JS
    JJ Shea
    Dec 8, 2025
    1.0
    Food not cooked fully.. at all.
  • AN
    Anonymous Nothing
    Nov 1, 2025
    1.0
    Absolutely horrendous bath rooms are absolutely rank and descusting smells honestly like somethings decaying could hardly order due to a heavy language barrier inside is super out dated everything’s dirty floors are stinky watched a worker pull a garbage bag out and drip water mixed with who knows what and never cleaned it up. Prices are super high got a 6 peice all my chicken was super over cooked definitely won’t be coming back for sure being the only customer in there the wait was super long. And I’ll be spreading the word.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Alexandria serve?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, burgers, fries, and other fast-food items.

What are the operating hours of Dairy Queen Grill & Chill in Alexandria?

The restaurant is open daily from 11:00 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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