Dairy Queen Grill & Chill

3.2
373 reviews
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Business Details

582 Main St, Alexandria, ON
K0C 1A0, Canada
(613) 525-3351
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
582 Main St, Alexandria, ON
K0C 1A0, Canada

Hours

Reviews

3.2
373 reviews
5 stars
113
4 stars
75
3 stars
52
2 stars
29
1 star
104

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, bathrooms, and overall unsanitary conditions.

Service Speed

Many customers experienced extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items, incorrect orders, and overall dissatisfaction with the meals.

Staff Behavior

Customers reported rude and unhelpful staff interactions, with some noting language barriers and a lack of professionalism.

Management Issues

Feedback indicated that management problems were a significant factor in the poor service and cleanliness, with calls for better oversight and training.
  • DG
    daniel g
    Dec 25, 2025
    2.0
    Disons que il y a place à amélioration ++ Le service dépend de la personne qui te sert. Ils ne parlent pas français du tout et l anglais est difficile ainsi que la compréhension. La nourriture est standard et habituelle. La propreté des lieux laissent grandement à désirer. Ce n'est pas notre premier choix resto FAST food. Nous préférons aller acheter de la crème glacée et concevoir notre glace. Place à amélioration 🫤
  • AR
    AJ Ross
    Dec 14, 2025
    3.0
    Fast service, plenty of parking and reasonable prices.
  • JS
    JJ Shea
    Dec 8, 2025
    1.0
    Food not cooked fully.. at all.
  • AN
    Anonymous Nothing
    Nov 1, 2025
    1.0
    Absolutely horrendous bath rooms are absolutely rank and descusting smells honestly like somethings decaying could hardly order due to a heavy language barrier inside is super out dated everything’s dirty floors are stinky watched a worker pull a garbage bag out and drip water mixed with who knows what and never cleaned it up. Prices are super high got a 6 peice all my chicken was super over cooked definitely won’t be coming back for sure being the only customer in there the wait was super long. And I’ll be spreading the word.
  • GF
    Gord Foster
    Oct 28, 2025
    1.0
    Order wrong twice.cheeseburger cold cheese not even melted.fries hard as rocks.staff busy talking to each other.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Alexandria serve?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, burgers, fries, and other fast-food items.

What are the operating hours of Dairy Queen Grill & Chill in Alexandria?

The restaurant is open daily from 11:00 AM to 10:00 PM.