Business Details
About
Restaurant
Swiss Chalet in Ajax, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,307 reviews
5 stars
909
4 stars
217
3 stars
40
2 stars
44
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Maria and Tammy received consistent praise for their friendly, attentive, and accommodating service, creating memorable dining experiences for customers.
Food Quality
While many customers enjoyed the food, there were complaints about missing items, poor packaging for delivery, and some dishes being served cold or improperly prepared.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, with mentions of dirty floors and unsanitary conditions.
Management Issues
Negative feedback was directed towards management, particularly regarding poor customer service experiences and handling of complaints.
- AYAngelica YalungNov 15, 20251.0Please do not order online at this location. If you are an individuals that requires special accommodations by using their Chalet Valet option. You’re in no luck, they do not accommodate and would make you wait for 20 mins for the order. Even confirming your arrival they do not check their notifications. Awful service!
- MBmel belgraveNov 8, 20251.0Awful experience. Took 1hr 20 min s. Food showed up cold. Had to reheat and tasted awful. Store never answered and ended up hanging up after waiting 40 minutes. Never again.
- DSDavid StewartNov 8, 20255.0Tammy has been our server the last two times we have come to Swiss Chalet. Our service was excellent both times. The food was served quickly and she came back and checked in to see if there was anything else we needed.
- AGAmanda GeenNov 6, 20255.0Food was amazing, they have a dedicated fryer for fries so I can eat them with my celiac disease!!! Tammy is the best server!!
- SAShameer AliNov 2, 20255.0First time here and I absolutely enjoyed it. Our server Maria was Awesome !!! Attention to detail, very warm and welcoming and her personal touch was the icing on the cake
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 1993 Salem Rd N, Ajax offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Ajax's <a href="https://www.swisschalet.com/en/menus/delivery/store-1782/on/ajax/1993-salem-rd-n.html">delivery menu here</a>.
Does Swiss Chalet Ajax offer takeout?
Yes, Swiss Chalet® Ajax offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Ajax's <a href="https://www.swisschalet.com/en/menus/takeout/store-1782/on/ajax/1993-salem-rd-n.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Ajax?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Ajax offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Ajax?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Ajax <a href="https://www.swisschalet.com/en/menus/dining-room/store-1782/on/ajax/1993-salem-rd-n.html">dining room menu here</a>.
Is Swiss Chalet at 1993 Salem Rd N in Ajax currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Ajax location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Ajax Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 1993 Salem Rd N in Ajax is owned and operated by Recipe Unlimited, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 1993 Salem Rd N, Ajax offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does the Swiss Chalet at 1993 Salem Rd N in Ajax offer delivery services?
Yes, Swiss Chalet Ajax offers delivery. You can place your order online via their website or mobile app.
Can I order takeout from Swiss Chalet Ajax?
Yes, Swiss Chalet Ajax offers takeout. You can order online, through their mobile app, or by calling the restaurant directly.
What are the operating hours of Swiss Chalet Ajax?
Swiss Chalet Ajax is open Monday to Saturday from 11:00 AM to 10:00 PM and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Ajax have any specials or deals currently available?
Yes, they offer a variety of deals including limited-time promotions and family meal deals. You can check their Specials & Deals page for details.
Are there vegetarian or gluten-friendly options at Swiss Chalet Ajax?
Swiss Chalet offers vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for details and allergen information.
Is Swiss Chalet Ajax a Canadian-owned restaurant?
Yes, Swiss Chalet has been proudly Canadian since 1954 and the Ajax location is operated by Recipe Unlimited, supporting local jobs and economy.
Does the Swiss Chalet at 1993 Salem Rd N, Ajax have a Braille menu?
Yes, all Swiss Chalet locations with dining rooms, including the Ajax location, provide a Braille menu.
What nearby restaurants can I visit before or after dining at Swiss Chalet Ajax?
Nearby restaurants include Harvey's, Taco Time, Subway, Shelby's Legendary Shawarma, and Pizzaville, offering a variety of dining options for your convenience.
Are there any nearby cafes or bakeries near Swiss Chalet Ajax?
Yes, Nova Era Bakery and Chatime Bubble Tea are nearby, perfect for a dessert or beverage after your meal at Swiss Chalet.
What nearby services and amenities are available around Swiss Chalet Ajax?
Nearby amenities include gas stations like Shell, real estate agencies such as Century 21 Innovative Realty Inc., as well as salons like Diva Nails & Spa and Supercuts, providing convenient services.