McDonald's

3.5
1819 reviews
Drive-Thru Curbside McDelivery
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Business Details

1951 Ravenscroft Road, AJAX, ON
L1T 0K4, Canada
(905) 426-3893
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1951 Ravenscroft Road, AJAX, ON
L1T 0K4, Canada

Hours

Reviews

3.5
1,819 reviews
5 stars
635
4 stars
478
3 stars
269
2 stars
126
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and hygiene concerns.

Staff Attitude

Mixed feedback on staff attitude; while some employees were praised for friendliness, others were criticized for rudeness and lack of professionalism.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Management Issues

Customers expressed dissatisfaction with management, citing poor handling of complaints and lack of accountability.
  • CL
    Catherine Lazure
    3 days ago
    2.0
    I went this morning through the drive-thru and I ordered the two can dine coupon this entailed a small apple juice and a large Diet Coke with no ice as well as the standard two hash browns and two sandwiches. The two sandwiches they apparently could not get right. I ordered an Egg McMuffin lightly toasted and it came to me lightly toasted but with no meat and I ordered a McGriddle with no bacon but substitute the Canadian ham bacon that's normally on an egg mcmuffin. What I got was an Egg McMuffin lightly toasted with no meat and I found it much later that I had a McGriddle with no egg but double meat. Please do not trust them with any kind of order outside of the regular menu because apparently they can't handle it
  • TC
    Tora Cumberbatch
    Dec 29, 2025
    5.0
    Friendly staff and foor was hot
  • GL
    Geoff Lloyd
    Dec 11, 2025
    1.0
    What genius designs the drive through roof so that it drips/pours right into your open window… smh
  • HH
    H
    Dec 9, 2025
    1.0
    Absolutely disgusting experience. I found a hair inside my Big Mac, covered in sauce and sticking out of the burger. It was clearly not mine as my hair is short and a completely different colour. This is a serious hygiene issue and honestly unacceptable from any restaurant, hairnets are easy to wear. I only come to this location because it’s close to me, but after this I’ll be going to the Westney location instead since they actually know how to prepare food properly. This was careless, unhygienic, and could have easily gone unnoticed if I hadn’t caught it in time. Completely unacceptable.
  • JJ
    Judy
    Dec 6, 2025
    2.0
    This McDonald's may have too few employees, they are very hasty, and often miss certain items during service. Last time, they even exaggerated it to the point where they forgot to do it after waiting for 15 minutes 😣
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Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's 1951 Ravenscroft Road, Ajax?

The location is open for in-store dining 24 hours a day, 7 days a week.

When is the McDonald's 1951 Ravenscroft Road location open for delivery service?

Delivery is available daily from 6:00 AM until 11:59 PM.