Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting slow service and incorrect orders.
Food Quality
Numerous reviews mentioned issues with food quality, including stale items, incorrect orders, and concerns about hygiene.
Customer Experience
While some customers praised individual staff members for their kindness, many expressed frustration with the overall lack of customer service and attention to detail.
Cleanliness
Several reviews noted that the location was not well-maintained, with reports of unsanitary conditions and dirty dining areas.
TF
The Fordie4D
Dec 29, 2025
3.0
clean but no more refills is pretty silly
PJ
Paul Joseph
Dec 26, 2025
4.0
Good Place
HP
Hetvi Prajapati
Dec 13, 2025
1.0
I came by to pickup my mobile order and ohh lord , there was 2 of the staff standing right there in front of me and they won’t even look and one of them was chewing a gum that is justtt so rude. After 5 minutes wait they said it’s gonna take another 10 minutes which is insaneee.
Never ordering at this location again’!!!!!😡😡😡
SJ
S J
Dec 4, 2025
5.0
Jacob’s amazing! Jacob is the reason we come to this McDonald’s. We ask if he’s in before we buy anything! Ask for Jacob before you go. He’ll take care of you! Need more people who care about working!!
BB
brar Boy
Dec 3, 2025
1.0
We went at night it showed 24 hours open and there was no staff for 15 minutes and when the staff came they were rude and
What are the operating hours for in-store dining at McDonald's on Kingston Road East?
McDonald's on Kingston Road East is open 24 hours a day, 7 days a week for in-store dining.
Can I order delivery from this McDonald's location?
Yes, delivery is available 24/7 at this McDonald's location.
Does McDonald's on Kingston Road East offer drive-through service?
Yes, the drive-through at this McDonald's is open 24 hours a day, every day of the week.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
Which payment options are accepted at McDonald's on Kingston Road East?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order using the My McD's App available on both Android and iOS platforms.
What is the address and contact number for this McDonald's?
The McDonald's is located at 135 Kingston Road East, Ajax, ON L1S 7J4, Canada. The main phone number is +1 905-686-2172.
Are families and children welcome at McDonald's on Kingston Road East?
Yes, the location welcomes families and children, and also offers a children's menu.
What nearby places can customers visit before or after their meal?
Customers can visit nearby places such as CoCo Fresh Tea & Juice for bubble tea, Pickering Village Ice Cream Shop for dessert, and Beyond Land & Sea Travel if planning a trip.
Is there convenient transit or retail nearby to easily access McDonald's on Kingston Road East?
Yes, the nearby Walmart Ajax Supercentre and other retail stores provide ample shopping options, making it easy to combine your visit with McDonald's.