Brand Certified
McDonald's
3.6(3303 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
135 Kingston Road East, AJAX, ON
L1S 7J4, Canada
Certified by McDonald's • Mar 01, 2026
(905) 686-2172
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
3,303 reviews
5 stars
1,209
4 stars
853
3 stars
531
2 stars
209
1 star
501
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for their kindness, while others were reported as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness and Hygiene
Concerns raised about cleanliness and food safety, with reports of unsanitary conditions and improper food handling.
Service Speed
Many customers experienced slow service, both in-store and at the drive-thru, with long wait times reported.
Food Quality
Inconsistent food quality, with some customers enjoying their meals while others reported stale or poorly prepared food.
- RARon AndresFeb 24, 20261.0I just spent $22.0 on a BigMac, Hamburgers, two Medium Fries and a Medium Pop through take-out. The restaurant has gone so far down hill it’s actually not suitable for human consumption. The fries were ice cold and tasted light cardboard. They put so much sauce in the BigMac the sandwich exploded all over the place on the first bite and it too was very cold and tasted like it had been sitting under the heat lamp from a week. Thanks McDonalds you made it very easy for me to not buy your garbage any longer. I ended up throwing everything in the garbage making a full circle!!!! Disgusting!!!🤮
- SDShefali DMelloFeb 14, 20265.0Good coffee, good fast food and quick service
- ZVZARA VARDANYANJan 21, 20265.0I ordered a big mac last month at this location. I forgot to request that the pickles be removed, since I have quite a severe allergy. I only remembered once my order had already arrived. I approached an employee named Sierra, and was met with immeasurable kindness and understanding. She swiftly corrected my order and ensured it was remade safely and promptly, all while maintaining a calm, friendly and professional attitude. Her attentiveness made what could have been a disastrous situation completely worry free. Exceptional customer service like hers truly deserves recognition!
- MSMohanarajan SachithananthanJan 12, 20262.0Today when I ordered my meal I asked them for some sauce and they said it’s gonna cost money so I did pay it but when I came home there was absolutely no sauce and there service was so bad when I went they were just taking and laughing while I was waiting in the front so they can take my order
- TFThe Fordie4DDec 29, 20253.0clean but no more refills is pretty silly
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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