Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
3,281 reviews
5 stars
1,199
4 stars
850
3 stars
529
2 stars
208
1 star
495
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including stale items, incorrect orders, and concerns about hygiene and food safety.
Cleanliness
Several customers noted that the location was dirty and poorly maintained, with unsanitary conditions in the kitchen and dining areas.
Customer Experience
While some customers praised individual staff members for their kindness and service, overall experiences were marred by negative interactions and lack of professionalism.
Management Issues
Multiple reviews pointed to poor management practices, including inadequate staff training and failure to address customer complaints effectively.
- TTTamina1 day ago5.0I frequent the drive through here in the am weekdays and I have to say best service always with a smile and pleasent staff!! Thank you 😁
- SSSkyHawk723Nov 16, 20251.0I ordered ahead a half an hour before and still had to wait for another half an hour to get my food when I got there and the food wasn’t great
- ALAndrew LangNov 6, 20251.0Man tryed McDonald's again with the kids food was eaten because don't like wast but it was gross prices was very high for what you get .we had to go somewhere else because we needed more
- RBR BraOct 29, 20251.0Yesterday I purchased a sausage/egg McMuffin meal at approximately 10 AM which included a coffee and hash brown. Upon arriving home, I found that they had given me only a sandwich which was custom made and had nothing that I wanted on it, as well the hash brown was missing. This morning I made a separate drive back to the store with receipt and packaging from the special order sandwich, etc. Upon entering the store I was told by the cashier because I did not call them yesterday to report it there was nothing they could do and they would not replace it. She then proceeded to get a the Mgr (?) who was rude and indignant and made it seem like I was trying to take something from them. There was a special order label on the sandwich wrap, which I had included and the reason I made the trip was to do it in person so they could see everything. I thought I was making it easier for them. Essentially, I was made to feel that there was something fraudulent. On my receipt I had also added $25 to my McDonald’s gift card and even that was questioned as to why I would do that. I am at this McDonald’s multiple times almost every week of the year for years, and have never experienced such indignation over returning an incorrect order. I was told that I should know the return procedures and next time I should start checking my order before I leave the store. McDonald’s should hire better people
- CWcourtney webbOct 24, 20251.0They didnt ask if I wanted my chicken grilled or crispy. They gave my crispy so I went back through and they asked for the other wrap back... they could have sold a contaminated wrap to someone. Disgusting manager.
Frequently Asked Questions About McDonald's
What are the operating hours for in-store dining at McDonald's on Kingston Road East?
McDonald's on Kingston Road East is open 24 hours a day, 7 days a week for in-store dining.
Can I order delivery from this McDonald's location?
Yes, delivery is available 24/7 at this McDonald's location.
Does McDonald's on Kingston Road East offer drive-through service?
Yes, the drive-through at this McDonald's is open 24 hours a day, every day of the week.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
Which payment options are accepted at McDonald's on Kingston Road East?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order using the My McD's App available on both Android and iOS platforms.
What is the address and contact number for this McDonald's?
The McDonald's is located at 135 Kingston Road East, Ajax, ON L1S 7J4, Canada. The main phone number is +1 905-686-2172.
Are families and children welcome at McDonald's on Kingston Road East?
Yes, the location welcomes families and children, and also offers a children's menu.
What nearby places can customers visit before or after their meal?
Customers can visit nearby places such as CoCo Fresh Tea & Juice for bubble tea, Pickering Village Ice Cream Shop for dessert, and Beyond Land & Sea Travel if planning a trip.
Is there convenient transit or retail nearby to easily access McDonald's on Kingston Road East?
Yes, the nearby Walmart Ajax Supercentre and other retail stores provide ample shopping options, making it easy to combine your visit with McDonald's.