McDonald's

3.6
2210 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
222 Bayly Street W., AJAX, ON
L1S 3V4, Canada

Hours

Reviews

3.6
2,210 reviews
5 stars
781
4 stars
611
3 stars
366
2 stars
126
1 star
326

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers praised the cleanliness of the location, while others reported dirty conditions and poor maintenance.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and frequent requests to pull over.

Customer Service

Feedback on customer service was mixed; some staff were described as friendly and helpful, while others were noted for being rude and unprofessional.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor food quality.

Food Quality

While some customers enjoyed their meals, many complained about cold, stale, or poorly prepared food.
  • MH
    Muhammad Hadi
    Nov 15, 2025
    1.0
    Very dirty, all the bins are full. Need to clean up.
  • JK
    Jasleen Kaur
    Nov 7, 2025
    1.0
    Absolutely ridiculous service. We ordered at 5:39 PM and stood there waiting until 6:00 — not a single update, no apology, nothing. When I finally asked for a refund, the staff didn’t even pretend to care. Instead, she gave full attitude like we were the problem. When we asked what was going on, she straight up said “I don’t care.” Seriously? That’s how you talk to customers? The WORST McDonald’s I’ve ever been to — zero professionalism, zero respect. Hire people who actually want to work.
  • MT
    Mehmet from Toronto
    Nov 3, 2025
    5.0
    This McDonald’s in Ajax is one of the cleanest locations I’ve been to! The dining area, restrooms, and even the drink station were spotless. The staff were friendly, quick, and organized, which made the visit smooth and pleasant. My order came out fresh and hot, and everything tasted just the way it should. It’s clear the team here takes pride in keeping the place tidy and welcoming, which isn’t always the case at fast-food spots. Great job to the management and crew — I’ll definitely stop by again when I’m in the area!
  • SS
    Sukhpreet Singh
    Oct 31, 2025
    1.0
    I wish I could rate even lower than this worse experience soo far. I placed an online order and then went there to pickup my order. The manager and workers working there is soo rude saying that our system is resetting so we cannot make orders come back at 5am. Totally crap why you had a false sign outside saying 24/7 open wasting customers time.
  • PF
    Peter Ferguson
    Oct 25, 2025
    3.0
    I think it’s absolutely criminal that different sized teas are different prices, and recently the large tea is now 4000 pts on the app for a free one where the other sizes are 2000k pts. The difference between each size is a slightly larger cup and some more hot water. So McDonald’s, this giant corporation that makes billions is charging people for some more hot water? How much more hot water is in a large than a small? 10¢ worth? How much more does a large cup cost over a small when they buy these cups in such massive quantities? It’s probably a 5¢ if that. Absolutely ridiculous. All through the 80s and 90s any restaurant or coffee shop, tea was one price regardless of size because you pay for the tea bag. Just blatant price gouging.

Frequently Asked Questions About McDonald's

What are the normal opening hours for this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

During what hours is delivery available from this McDonald's?

Delivery is available 24 hours a day, 7 days a week.