Customers frequently reported extremely slow service, particularly in the drive-thru, with many experiencing long wait times and incorrect orders.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from certain employees.
Cleanliness
While some reviews praised the cleanliness of the location, others reported dirty conditions, particularly in the restrooms and dining area.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.
Food Quality
There were complaints about food quality, including cold and stale items, as well as poorly prepared meals.
RR
ReviewToronto
4 days ago
1.0
The girl at the 2nd window today (540pm) was pretty rude. The staff kept pushing cars to go park on the side to wait for their food. I counted 4 cars parked and waiting and i would have been the 5th. I know they do this to keep their drive thru time low. And it makes sense if someones got an order thats going to take longer than normal but to push ppl off just cause they cant keep up doesnt feel like the way thats suppose to work. I ordered 1 value meal. Super simple. She asked me to go park I said im in a real rush and is that really necessary for what i order. She got angry, closed the window on me and walked away. My food was ready prob 1-2 mins after that. She open the window reached the bag out, didnt look at me, didnt say i word, immediately closed the window on me. It just seemed unnecessary, its not my fault they are behind. I dont think the customers should be blamed for a problem on their end. I didnt appreciate it.
ML
Minnie L
Jan 5, 2026
1.0
Made us wait so long for latte and forgot about our order. Received orders incorrectly.
TH
Ted Howard
Jan 3, 2026
5.0
Clean, modern and friendly staff
RR
Rhona
Dec 30, 2025
1.0
Is this how the big mac sauce supposed to be??? in this tiny little container???? They barely put sauce on the container….
S4
Slap 5 at da 4s
Dec 21, 2025
3.0
Drive thru worker Why you keep looking at me funny fam