McDonald's

3.6
2227 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
222 Bayly Street W., AJAX, ON
L1S 3V4, Canada

Hours

Reviews

3.6
2,227 reviews
5 stars
791
4 stars
613
3 stars
366
2 stars
126
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many experiencing long wait times and incorrect orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from certain employees.

Cleanliness

While some reviews praised the cleanliness of the location, others reported dirty conditions, particularly in the restrooms and dining area.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.

Food Quality

There were complaints about food quality, including cold and stale items, as well as poorly prepared meals.
  • RR
    ReviewToronto
    4 days ago
    1.0
    The girl at the 2nd window today (540pm) was pretty rude. The staff kept pushing cars to go park on the side to wait for their food. I counted 4 cars parked and waiting and i would have been the 5th. I know they do this to keep their drive thru time low. And it makes sense if someones got an order thats going to take longer than normal but to push ppl off just cause they cant keep up doesnt feel like the way thats suppose to work. I ordered 1 value meal. Super simple. She asked me to go park I said im in a real rush and is that really necessary for what i order. She got angry, closed the window on me and walked away. My food was ready prob 1-2 mins after that. She open the window reached the bag out, didnt look at me, didnt say i word, immediately closed the window on me. It just seemed unnecessary, its not my fault they are behind. I dont think the customers should be blamed for a problem on their end. I didnt appreciate it.
  • ML
    Minnie L
    Jan 5, 2026
    1.0
    Made us wait so long for latte and forgot about our order. Received orders incorrectly.
  • TH
    Ted Howard
    Jan 3, 2026
    5.0
    Clean, modern and friendly staff
  • RR
    Rhona
    Dec 30, 2025
    1.0
    Is this how the big mac sauce supposed to be??? in this tiny little container???? They barely put sauce on the container….
  • S4
    Slap 5 at da 4s
    Dec 21, 2025
    3.0
    Drive thru worker Why you keep looking at me funny fam

Frequently Asked Questions About McDonald's

What are the normal opening hours for this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

During what hours is delivery available from this McDonald's?

Delivery is available 24 hours a day, 7 days a week.