Many customers reported issues with food quality, including greasy, cold, and poorly cooked items, with some stating they received spoiled or inedible food.
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff, unresponsive management, and issues with order accuracy.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and tables, raising concerns about hygiene.
Service Speed
While some customers praised fast service, many others experienced long wait times and issues with order fulfillment.
Inconsistency
Customers expressed frustration over inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
LL
LG
Jan 5, 2026
5.0
Excellent service, clean location and great staff. Highly recommend!
HH
Hosai Habibi
Dec 28, 2025
4.0
Nice very good customer service only fries was cold but after asking they charged.
AA
Alex
Dec 20, 2025
1.0
Absolutely horrendous. Ordered 9 piece feast from drive through which including 9 pieces plus popcorn chicken 2 salads and a fries. Got home, only thing that was in the bag was 6 nasty BLACK from oil pieces and 2 small salads. Tried calling many times, no answer.
These guys need a visit from the health department! Disgusting
CS
Carol Sandiford
Dec 12, 2025
1.0
Not good. Bought 4 piece fries and popcorn chicken. The chicken thighs were cut in 2 so I really only got 2 and one half pieces. The chicken was fatty and greasy. Not me again. Mary Brown is so much better.
MW
M W
Dec 8, 2025
1.0
I never go to KFC and thought I would which was a mistake. Got a 2 piece that was awful, rotten, rancid radioactive taste had to throw them away. The popcorn chicken and fries I got were okay but I was turned off, won't be going back to a KFC again. Can't call yourself Kentucky Fried Chicken and serve that. If you're craving fried chicken go somewhere else.
KFC in Ajax is open from 10:30 AM to 11:00 PM Monday to Wednesday and Sunday. On Thursday to Saturday, it is open from 10:30 AM to midnight.
Where is the KFC located in Ajax?
The KFC is located at 15 Westney Heights Road, Ajax, ON, L1T 1L1, Canada.
How can I contact KFC Ajax for orders or inquiries?
You can contact KFC Ajax by phone at +1 905-428-3324.
Does KFC Ajax offer halal food options?
Yes, KFC Ajax is listed as a Halal Restaurant, so halal food options are available.
Where can I find more information or place an order online for KFC Ajax?
Visit the official KFC website at http://kfc.ca for more information or to place an order online.
What other fast food options are near KFC Ajax?
Nearby fast food options include Harvey's, Mr.Sub, and Pizza Pizza, providing a variety of burger, sandwich, and pizza choices.
Are there any nearby medical facilities close to KFC Ajax?
Yes, nearby medical facilities include Westney Heights Medical Centre, Westney X-Ray and Ultrasound, Skin Vitality Medical Clinic, and Westney Heights Diagnostic Centre.
What nearby services can I visit before or after dining at KFC Ajax?
Before or after your meal, you can visit Shoppers Drug Mart and Beauty Boutique by Shoppers Drug Mart for pharmacy and retail needs, or the Canada Post for postal services.
Are there any beauty or personal care salons near KFC Ajax?
Yes, nearby beauty and personal care salons include SmartStyle and Prime Nails & Lashes.
Is there accessible automotive or repair service near KFC Ajax?
Nearby automotive services include Appliance Repairs Ajax, Active Green+Ross for tire repair and automotive service, and Sparky X Mobile Tire Shop.