Five Guys

4.2
950 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 140 Kingston Road East in Ajax is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
140 Kingston Road East, Ajax, ON
L1Z 1G1, Canada

Hours

Reviews

4.2
950 reviews
5 stars
548
4 stars
238
3 stars
70
2 stars
31
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for their taste and freshness, though some noted inconsistencies in preparation and seasoning.

Service Experience

While many reviews highlighted friendly and efficient service, there were several complaints about order accuracy and customer service issues.

Cleanliness

Mixed feedback on cleanliness; some customers appreciated the efforts of staff, while others reported unsanitary conditions.

Pricing

Customers found the prices to be on the higher side, but many felt the quality justified the cost.
  • KL
    Kayla Legere
    Dec 18, 2025
    3.0
    OK, so me and my girl went into five guys today and we ordered a bacon cheeseburger which they punched that in wrong and didn’t give her cheese and then I got a cheeseburger which was fine tasted good. Customer service was mediocre. The french fries were not very well cooked like usual I say that the staff needs some talking to.
  • CH
    Chaeyoung Han
    Dec 14, 2025
    5.0
    The best experience! Good quality and simple burger tasted natural and good. Fries portion was large. Huge respect to their morning staff who welcomed me when it was my first time that I was very lost. Tho I wish i knew they provide peanuts this time. Next time for sure.
  • DB
    David B
    Dec 13, 2025
    4.0
    Great Taste , everything made fresh.
  • KL
    Karen Wiltshire St. Louis
    Dec 10, 2025
    4.0
    Burgers and hotdogs are good. Love the selection of garnishes, never boring. I always look forward to the extra fries in the bag. The atmosphere is usually quite and you can never get tired of Free roasted peanuts while you wait for your order.
  • OO
    Odin
    Dec 8, 2025
    5.0
    My absolute favorite burger best one I've ever had in my LIFE!!!! so good 🤤 if you want a burger go here I promise you will love it

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.