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Five Guys

4.2
(956 reviews)

Business Details

140 Kingston Road East, Ajax, ON
L1Z 1G1, Canada
(905) 428-6262
https://restaurants.fiveguys.ca/140-kingston-road-east

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 140 Kingston Road East in Ajax is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
140 Kingston Road East, Ajax, ON
L1Z 1G1, Canada

Hours

Reviews

4.2
956 reviews
5 stars
553
4 stars
239
3 stars
70
2 stars
30
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for their taste and freshness, though some noted inconsistencies in preparation and seasoning.

Service Experience

While many reviews highlighted friendly and efficient service, there were several complaints about order accuracy and customer service issues.

Cleanliness

Feedback on cleanliness was mixed; some customers appreciated the clean environment, while others reported unsanitary conditions.

Pricing

Several customers mentioned that the prices are on the higher side, but many felt the quality justified the cost.
  • MB
    MarMar B
    4 days ago
    1.0
    A little disappointed as I was expecting a really good burger. The meat was fine and fresh , a hot too thick when you stack two patties on top of eachother. What ruined it for me was the bread was soggy and because yhe way they assemble the toppings and not toast the bread. The fries were not cooked properly. Customer service needs to be better, as they were rushing our order at 9:30 when they close at 11PM. This location needs to train staff and needs customer service improvements
  • CF
    Cody Flood
    Feb 17, 2026
    1.0
    Their app is the most frustrating piece of technology you'll ever use. Do not bother.
  • KL
    Kayla Legere
    Dec 18, 2025
    3.0
    OK, so me and my girl went into five guys today and we ordered a bacon cheeseburger which they punched that in wrong and didn’t give her cheese and then I got a cheeseburger which was fine tasted good. Customer service was mediocre. The french fries were not very well cooked like usual I say that the staff needs some talking to.
  • CH
    Chaeyoung Han
    Dec 14, 2025
    5.0
    The best experience! Good quality and simple burger tasted natural and good. Fries portion was large. Huge respect to their morning staff who welcomed me when it was my first time that I was very lost. Tho I wish i knew they provide peanuts this time. Next time for sure.
  • KL
    Karen Wiltshire St. Louis
    Dec 10, 2025
    4.0
    Burgers and hotdogs are good. Love the selection of garnishes, never boring. I always look forward to the extra fries in the bag. The atmosphere is usually quite and you can never get tired of Free roasted peanuts while you wait for your order.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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