McDonald's

3.4
1110 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
374 Queen Street, Acton, ON
L7J 2N3, Canada

Hours

Reviews

3.4
1,110 reviews
5 stars
379
4 stars
216
3 stars
179
2 stars
89
1 star
247

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers often receiving the wrong food or having items omitted.

Service Speed

Many reviews highlight slow service, with customers often asked to wait for their orders, leading to dissatisfaction.

Staff Communication

Customers reported issues with staff understanding orders, leading to frustration and miscommunication.

Food Quality

Concerns about food quality, including cold or improperly prepared items, and lack of cleanliness in food handling.

Positive Staff Experiences

Some customers praised individual staff members for their friendly service and attentiveness, indicating that there are positive experiences amidst the negative feedback.
  • MZ
    Mevlüt Özkişi
    1 day ago
    5.0
    A warm coffee at night, thank you to the kind staff.
  • SL
    Shii-Ann Lockhurst
    2 days ago
    1.0
    Ordered a happy meal with a grilled cheese which was burnt and rock hard I’m very happy this didn’t go to a child because this would have chipped a tooth with how hard it is. I worked at McDonald’s for 3 years I understand that it can be crazy but never did anyone serve something like this. This is a real concern it wouldn’t even come out of the bag.
  • LW
    Luke Woodworth
    Dec 31, 2025
    1.0
    There was a sticker inside my wrap would not refund or replace the wrap, offered a medium fries which does not cover the cost of the wrap. Ordered two apple pies drove home to only find out they were missing. They were not very sympathetic to their careless and irresponsible mistakes. Very argumentative
  • SN
    stacey “Netos24” neto
    Dec 19, 2025
    2.0
    Every time we get McDonald’s at this location something is missing or our food/ presentation is sloppy. We got a quarter pounder today a huge piece from the top bun was missing. Have some pride… I understand it’s fast food, but for a family of 4 it isn’t exactly cheap anymore. It’s almost $50.00 for my family. We should be getting what we are paying for. At this location that is not the case.
  • GG
    Guitar
    Dec 17, 2025
    1.0
    Only one in lineup and had to wait about 5 min. 11:20 am. Didn’t get a receipt. I asked if fries were hot as last ones I had were not. She stuck her finger in and said yes. They were not. The chicken burger was like rubber. There were a lot of staff just standing around. This place has really gone downhill.

Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location in Acton?

This McDonald's is open 24 hours a day, seven days a week, from Monday to Sunday.

Is delivery available from this McDonald's in Acton?

Delivery is not offered at this location; however, in-store pickup is available.