Frequent complaints about incorrect orders and missing items, with customers often receiving the wrong food or having items omitted.
Service Speed
Many reviews highlight slow service, with customers often asked to wait for their orders, leading to dissatisfaction.
Staff Communication
Customers reported issues with staff understanding orders, leading to frustration and miscommunication.
Food Quality
Concerns about food quality, including cold or improperly prepared items, and lack of cleanliness in food handling.
Positive Staff Experiences
Some customers praised individual staff members for their friendly service and attentiveness, indicating that there are positive experiences amidst the negative feedback.
MZ
Mevlüt Özkişi
1 day ago
5.0
A warm coffee at night, thank you to the kind staff.
SL
Shii-Ann Lockhurst
2 days ago
1.0
Ordered a happy meal with a grilled cheese which was burnt and rock hard I’m very happy this didn’t go to a child because this would have chipped a tooth with how hard it is. I worked at McDonald’s for 3 years I understand that it can be crazy but never did anyone serve something like this. This is a real concern it wouldn’t even come out of the bag.
LW
Luke Woodworth
Dec 31, 2025
1.0
There was a sticker inside my wrap would not refund or replace the wrap, offered a medium fries which does not cover the cost of the wrap. Ordered two apple pies drove home to only find out they were missing. They were not very sympathetic to their careless and irresponsible mistakes. Very argumentative
SN
stacey “Netos24” neto
Dec 19, 2025
2.0
Every time we get McDonald’s at this location something is missing or our food/ presentation is sloppy. We got a quarter pounder today a huge piece from the top bun was missing. Have some pride… I understand it’s fast food, but for a family of 4 it isn’t exactly cheap anymore. It’s almost $50.00 for my family. We should be getting what we are paying for. At this location that is not the case.
GG
Guitar
Dec 17, 2025
1.0
Only one in lineup and had to wait about 5 min. 11:20 am. Didn’t get a receipt. I asked if fries were hot as last ones I had were not. She stuck her finger in and said yes. They were not. The chicken burger was like rubber. There were a lot of staff just standing around. This place has really gone downhill.
What are the opening hours of this McDonald's location in Acton?
This McDonald's is open 24 hours a day, seven days a week, from Monday to Sunday.
Is delivery available from this McDonald's in Acton?
Delivery is not offered at this location; however, in-store pickup is available.
Does this McDonald's have a drive-through service?
Yes, this McDonald's offers a drive-through service 24/7 every day of the week.
What meals are served at the Acton McDonald's?
This location serves breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
They accept American Express, cash, Discover, Mastercard, and Visa.
Does this McDonald's location welcome families and children?
Yes, it welcomes families and children and has a children's menu available.
Is there a mobile app available for this McDonald's location?
Yes, you can download the My McD’s App on Android and iOS for convenient ordering.
What nearby grocery stores can I visit after dining at this McDonald's?
Nearby you can find Luciano & Sarah’s NOFRILLS Acton, No Frills, and Sobeys for your grocery needs.
Are there any nearby automotive service centers around this McDonald's?
Yes, Queen’s Tire & Service is located nearby for tire, brake, and automotive repair services.
What nearby attractions or services are available to visitors in the Acton area?
Visitors can access services like Pet Valu for pet needs, Halton Hills Nails & Spa for beauty treatments, and Dentistry on Sinclair for dental care, all close to the McDonald's.