Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported extremely long wait times for their orders, often exceeding 30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and failure to accommodate special requests.
Staff Behavior
Several customers noted unprofessional behavior from staff and management, including rudeness and lack of attentiveness.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Multiple reviews mentioned dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.
LW
Lonzo Whittaker
1 day ago
1.0
Let me make myself absolutely unequivocally clear. I do not steal or lie. When I ordered a large fry and large drink I assumed it would be prepared quickly. No it took 20 minutes or so to receive my order. The fries had no salted at all. And very surprisingly they were in fact old. When the order was finally completed the person grabbed a bag and through on the counter. The man (I assumed) was the manager he said" munber 940 ready" after tossing the bag on the counter. He started to walk away, so I asked him for a cup. I said" Sir I didn't get my large cup or drink" he questioned me and then said with a disrespectful and disbelief tone " what do you mean you didn't get you cup! Are you sure?? I told him once again I in fact did not. He grabbed a cup fron the sleve and slid it to me with a look and attitude if if I was lying. Don't go here you will be treated like crap!
JM
Juanita Martinez
Jan 4, 2026
4.0
It's ok
SM
Sarah Mannix
Dec 21, 2025
1.0
I had to wait 30 minutes and ask 2x about my food. We didn't even order anything special.
DW
Denton Waggoner
Nov 30, 2025
1.0
Ordered a happy meal for my kid thru the app, over 30 minutes from the time I checked in until we got her semi warm chicken nuggets. If I could leave less than 1 star I would
BG
Brenna Giblet
Nov 21, 2025
1.0
Made a purchase through the app to pickup curbside. My mom loves her Frappe's in the morning. That was the only thing on the order. Took 5 minutes and he was bringing it out. The ice and whip cream were melted and it was completely watered down. She took it back inside for them to fix it. She watched him dump more ice in it and put more whipped cream in it and gave it back to her, instead of blending the ice in. So now it had chunks of ice in it so big she couldn't even drink out of the straw and it was completely watered down still. She took it back and was so frustrated she just left. So disappointing.