Service Speed
Customers frequently reported extremely slow service, with long wait times for orders, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Employee Friendliness
Despite service issues, several customers noted that employees were friendly and apologetic during their visits.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or unsatisfactory items.
Management Issues
Reviews indicated a lack of effective management and organization, contributing to ongoing service and operational problems.