Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising fast and friendly staff while others experienced slow service and unprofessional behavior.
Food Quality
There were numerous complaints about food quality, including cold and undercooked items, incorrect orders, and issues with freshness.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and poor hygiene practices among staff.
Customer Experience
Several reviews highlighted positive interactions with specific staff members, but many expressed frustration with management and overall customer service.
DD
Damion (Dame)
1 day ago
5.0
Great service and very friendly staff at this Wendy’s. My mobile order was fast and accurate, which I really appreciated. I can’t speak for other locations, but this one consistently does a great job. The inside is also very clean, which makes the experience even better. Highly recommend this location!
EH
Evan Henderson
3 days ago
1.0
Did not receive all my food
MC
Midtown Carpenter
6 days ago
1.0
Ask me for sauce and then not put it in the bag
BN
Bri Nicole
Dec 15, 2025
2.0
The service was fast and polite but unfortunately I was given the wrong food and when I got to work and realised they wouldn't even answer their phone so I could discuss having it fixed.
ZS
Zach Skaistis
Nov 2, 2025
2.0
For years I have gotten sweet and sour sauce. Well recently they introduced a "Sweet Chili" sauce. And now everytime I order sweet and sour sauce they give me sweet chili... something that we cannot have.
Idk if it was just a bad name choice or what, but it's been 4 times now of getting sweet chili instead...
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on E. 31st Street, Tulsa?
The drive-through is open daily from 6:30 AM to midnight.
Does the Wendy's at 3341 E. 31st Street offer breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's at E. 31st Street for questions or feedback?
You can reach the Customer Care team via the Wendy's Contact page or call 888-624-8140. To contact this location directly, call (918) 712-5367.
Where can I find Wendy's menu pricing and nutritional information?
Menu prices and nutrition info can be found on order.wendys.com or the mobile app by selecting this location and viewing item details.
What payment options does Wendy's accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Are there nearby transit or landmarks that can help customers find Wendy's on E. 31st Street?
Nearby places like Brite Ice & Carnival Treats Food Truck and the Conoco gas station serve as local landmarks to help customers locate Wendy’s.
What other dining options are near Wendy's at 3341 E. 31st Street?
Nearby dining options include Brite Ice & Carnival Treats Food Truck, ideal for ice cream and carnival treats, and the Conoco gas station offering breakfast and brunch.
Are there fitness or wellness centers near this Wendy's location for customers to visit?
Yes, customers can visit nearby yoga studios like Yoga Quest and Tulsa yogaQUEST for wellness and fitness before or after dining.
What casual attire is recommended when visiting Wendy's on E. 31st Street?
Casual attire is suitable when dining at this Wendy's location.