Wendy's

3.7
1019 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3341 E. 31st Street, Tulsa, OK
74135, United States

Hours

Reviews

3.7
1,019 reviews
5 stars
404
4 stars
229
3 stars
192
2 stars
77
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising fast and friendly staff while others experienced slow service and unprofessional behavior.

Food Quality

There were numerous complaints about food quality, including cold and undercooked items, incorrect orders, and issues with freshness.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and poor hygiene practices among staff.

Customer Experience

Several reviews highlighted positive interactions with specific staff members, but many expressed frustration with management and overall customer service.
  • DD
    Damion (Dame)
    1 day ago
    5.0
    Great service and very friendly staff at this Wendy’s. My mobile order was fast and accurate, which I really appreciated. I can’t speak for other locations, but this one consistently does a great job. The inside is also very clean, which makes the experience even better. Highly recommend this location!
  • EH
    Evan Henderson
    3 days ago
    1.0
    Did not receive all my food
  • MC
    Midtown Carpenter
    6 days ago
    1.0
    Ask me for sauce and then not put it in the bag
  • BN
    Bri Nicole
    Dec 15, 2025
    2.0
    The service was fast and polite but unfortunately I was given the wrong food and when I got to work and realised they wouldn't even answer their phone so I could discuss having it fixed.
  • ZS
    Zach Skaistis
    Nov 2, 2025
    2.0
    For years I have gotten sweet and sour sauce. Well recently they introduced a "Sweet Chili" sauce. And now everytime I order sweet and sour sauce they give me sweet chili... something that we cannot have. Idk if it was just a bad name choice or what, but it's been 4 times now of getting sweet chili instead...

Frequently Asked Questions About Wendy's

Is E. 31st Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on E. 31st Street, Tulsa?

The drive-through is open daily from 6:30 AM to midnight.