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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed; while some customers praised friendly staff, many reported rude behavior and lack of attention from employees.
Food Quality
The smoothies and food received positive remarks for taste, but several customers complained about inconsistencies in preparation and quality.
Cleanliness
Multiple reviews mentioned cleanliness issues, including unpleasant odors and unsanitary conditions.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of engagement with customers.
Service Speed
Customers frequently expressed frustration with slow service and long wait times, particularly during busy hours.
RM
rebecca molina
2 days ago
1.0
Terrible customer service. Walked in at 6:30pm and thought they were closing soon because of the atmosphere when I walked in (they actually closed at around 9pm). There were about 5 employees just standing there all looking at me and not one of them greeted me. I walked up to the counter and the girl behind the counter did not once make eye contact with me nor did she ask me what I would like to order. She was waiting for me to initiate the conversation. I was gonna order a food item and a smoothie but I wanted to get out of there as fast as possible because I did not feel welcomed at all.
LN
Lynn Nelson
Nov 5, 2025
5.0
Amazing customer service! Manager has an incredible memory, I’ve seen her greet customers by their names and recite their orders before they even get to the register. They aren’t perfect but they fix things no questions without hesitation and with comedy.
AR
April Russell
Oct 14, 2025
1.0
The food and smoothie were Awesome!
Customer Service, I was the only one there and the cashier wasn't helping me so another employee working the window came over to help. Then the cashier washed her hands after taking care of the trash, good!
But the tension inside with the employees you could cut with a knife. Very unpleasant to witness, not fair to the employees working. Need good vibes!
AC
Aaron C
Oct 2, 2025
5.0
Great customer service while taking my order, food and smoothie came out fast even during the lunch time rush. The team looked to communicate well, and was a good experience overall.
RC
Rikki Cost
Sep 19, 2025
1.0
Absolutely ZERO customer service. Won’t return. I watched multiple customers place orders. Not one was greeted. Myself & the other customers had to greet the girl at the counter. A man had his name called, he walked up to grab his smoothie & said “thank you”. He was completely ignored. You would think these workers would stroke out if they offered a nice greeting. Zero stars if possible.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 10:00 AM to 9:00 PM on Sundays.
Can I order delivery from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery services daily with hours from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 9:00 AM to 9:00 PM on Sundays.
Does Tropical Smoothie Cafe provide curbside pickup and same day delivery?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of meals are served at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals.
What payment options are available at Tropical Smoothie Cafe?
You can pay using American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Where is Tropical Smoothie Cafe located?
It is located at 7460 South Olympia Avenue, Tulsa, OK 74132, within the Tulsa Hills Shopping Center.
What are some nearby places to visit around Tropical Smoothie Cafe?
Nearby places include Lavish Nail Lounge for beauty services, Top That! Pizza - Tulsa Hills for pizza, and Billy Sims Barbecue for barbecue meals, all located conveniently in the Tulsa Hills Shopping Center area.
Are there other dining options near Tropical Smoothie Cafe?
Yes, nearby dining options include Crumbl Cookies for desserts, Metro Diner for American cuisine, and CAVA for Mediterranean and Eastern European dishes.
How can the nearby UPS Access Point location benefit customers of Tropical Smoothie Cafe?
The nearby UPS Access Point location provides convenient shipping and courier services for customers who need to send or receive packages while visiting Tropical Smoothie Cafe.