Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Tulsa Subway® Restaurant at 738 West 23rd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple customers reported problems with service, including orders not being ready, staff being unhelpful, and poor customer interactions.
Food Quality
Several reviews mentioned issues with food quality, including cold sandwiches, incorrect orders, and missing ingredients.
Staff Performance
While some customers praised friendly and efficient staff, others noted a lack of professionalism and training among employees.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others pointed out unsanitary conditions.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong sandwiches being prepared.
JD
J Duv
Oct 30, 2025
1.0
Ordered through the app. The store closes at 9pm. The app said my order would be ready at 6:40pm. I get there around that time and they have it locked up with a hand written sign saying they closed at 6:30pm. I waited for a bit and an employee came out and I asked him if my order was in there since the app said it was ready for pickup. He just said “no. We closed at 6:30” and then went back in and locked up. Zero interest with helping me out I suppose.
I guess I’ll just go in tomorrow and see if they can help me?
Edit: went back the next day and got my sandwiches at least
KK
Kaitlyn
Sep 17, 2025
5.0
Tony is awesome! Very friendly and fast.
KT
Kaden Trumbull
Sep 17, 2025
5.0
Looks pretty shady from the outside, but out of all the subways I've been to this subway definitely had the best service and workers. Really chill and nice dudes and they make the sandwiches good, yeah super respectful too. Glad we stumbled upon this subway
KN
Kyle Niebuhr
Jul 19, 2025
1.0
Ordered our food at 7:30pm. The app said to pick it up at 7:50 I arrived at 7:49 and The Doors were locked someone was cleaning up the door says they close at 9pm. The person inside let someone in. they grabbed drinks from the fridge in the dinning area and they both walked out the door with food and three drinks in hand. Now we have no idea how to get our money back. So at this point I guess I will have to go back tomorrow to figure it out.