Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, with some expressing frustration over being ignored or receiving rude responses from staff.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction among customers.
Management Concerns
Several customers mentioned poor management practices, including lack of staffing, inadequate training, and failure to address customer complaints effectively.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that certain food items were enjoyable.