Service Quality
Customers frequently reported slow service and long wait times, often exceeding 20 minutes, even during non-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food prepared improperly.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold, overcooked, or unsanitary items.
Customer Service
While some staff members received praise for their friendliness, others were noted for being rude or unprofessional, leading to mixed experiences.
Management Issues
Multiple reviews pointed to poor management practices, including inadequate staffing and lack of oversight, contributing to overall negative experiences.