Service Speed
Numerous customers reported extremely long wait times for their orders, often exceeding 30 minutes, regardless of the time of day.
Order Accuracy
Many reviews highlighted issues with incorrect orders being delivered, including missing items and wrong food.
Customer Service
Feedback indicated poor customer service, with staff often unresponsive to calls and complaints, leading to frustration among customers.
Food Quality
Several customers noted that the food was often cold, undercooked, or not prepared as requested, contributing to a negative dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness during their visits.