Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.
Staff Attitude
While some customers praised individual staff members for their friendliness, others noted a lack of professionalism and poor customer service from management.
Order Accuracy
Numerous customers experienced problems with order accuracy, receiving incorrect items or missing components.
Drive-Thru Experience
Several reviews mentioned issues with the drive-thru system, including malfunctioning speakers and long wait times.