Service Speed
Customers frequently reported extremely long wait times for orders, often exceeding 30 minutes, even when the location was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and missing condiments.
Customer Service
Numerous customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Food Quality
Several reviews mentioned poor food quality, including cold items, poorly prepared meals, and unsatisfactory taste.
Management Issues
Frequent complaints about management and staffing problems, including understaffing and lack of training, were noted.