Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude staff, and frequent order mistakes.
Food Quality
Many reviews highlighted poor food quality, including cold, overcooked, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and poor bathroom hygiene.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and fresh food on occasion.
TT
TulsaGuy26
Jan 4, 2026
1.0
I had a very uncomfortable experience using the drive-through.
The employee at the first window did not acknowledge me at all. No greeting, no eye contact, no response to anything I said. At that point, a keypad and printer would have provided a better experience without the awkwardness.
At the second window, when I thanked the employee for my drink, she rolled her eyes at me. That kind of reaction makes a customer feel unwelcome and dismissed. If customer interaction is an issue, automation would honestly be preferable.
Because of the behavior during this interaction, I didn’t feel comfortable and ended up throwing the drink away. Customer service matters, and this experience showed none of it.
Edit: I also completed the feedback form as suggested and never received a response. Choose where you spend your money wisely.
RC
Richard Capps
Jan 1, 2026
1.0
Ordered inside. Asked for an extra bag, got extra attitude and still no bag. Skipping this McDonald's every time.
DG
Dariana González
Dec 31, 2025
5.0
Excelente atención de los compañeros latinos, muy amables
JH
Josh Hall
Dec 21, 2025
1.0
This was quite literally the worst McDonalds experience I have ever had took forever to take my payment and then when I pulled up the the second window I was asked what I order I tried handing the receipt to him and he said no read it to me then proceeded to stare at me like I was a dumb then proceeded to take 5 minutes to refill the cups before giving me my drink no customer service no sense of urgency nothing
BL
Brittany Logan
Dec 11, 2025
1.0
I ordered on the app and was missing food and the manager and employee acted like I was lying this was the worst experience at a McDonald’s in my whole life never coming back here again
What are the regular opening hours for McDonald's at 7010 S Zurich Ave in Tulsa?
McDonald's at 7010 S Zurich Ave, Tulsa is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 10:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM through their online ordering platform.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, the restaurant offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What kinds of services does this McDonald's provide besides food?
McDonald's provides services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other dining options near this McDonald's in Tulsa?
Nearby dining options include Bennigan's, McNellie's South City, Charleston's, Einstein Bros. Bagels, Waldo's Chicken and Beer, Madre’s Mexican Kitchen, Cosi, and Taziki's Mediterranean Cafe, offering a variety of cuisines and atmosphere.
Where can I find banking or ATM services near this McDonald's?
You can access banking or ATM services at City National Bank & Trust, The Exchange Network ATM, and LibertyX Bitcoin ATM near this McDonald's.
What nearby locations could I visit before or after dining at this McDonald's?
You might visit Payton's hair salon, CVS Beauty and Pharmacy for shopping or beauty needs, or stay nearby at Hyatt Place Tulsa-South/Medical District hotel.