McDonald's

3.4
1352 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7010 S Zurich Ave, Tulsa, OK
74136, United States

Hours

Reviews

3.4
1,352 reviews
5 stars
464
4 stars
277
3 stars
242
2 stars
111
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and poor bathroom hygiene.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and fresh food on occasion.
  • TT
    TulsaGuy26
    Jan 4, 2026
    1.0
    I had a very uncomfortable experience using the drive-through. The employee at the first window did not acknowledge me at all. No greeting, no eye contact, no response to anything I said. At that point, a keypad and printer would have provided a better experience without the awkwardness. At the second window, when I thanked the employee for my drink, she rolled her eyes at me. That kind of reaction makes a customer feel unwelcome and dismissed. If customer interaction is an issue, automation would honestly be preferable. Because of the behavior during this interaction, I didn’t feel comfortable and ended up throwing the drink away. Customer service matters, and this experience showed none of it. Edit: I also completed the feedback form as suggested and never received a response. Choose where you spend your money wisely.
  • RC
    Richard Capps
    Jan 1, 2026
    1.0
    Ordered inside. Asked for an extra bag, got extra attitude and still no bag. Skipping this McDonald's every time.
  • DG
    Dariana González
    Dec 31, 2025
    5.0
    Excelente atención de los compañeros latinos, muy amables
  • JH
    Josh Hall
    Dec 21, 2025
    1.0
    This was quite literally the worst McDonalds experience I have ever had took forever to take my payment and then when I pulled up the the second window I was asked what I order I tried handing the receipt to him and he said no read it to me then proceeded to stare at me like I was a dumb then proceeded to take 5 minutes to refill the cups before giving me my drink no customer service no sense of urgency nothing
  • BL
    Brittany Logan
    Dec 11, 2025
    1.0
    I ordered on the app and was missing food and the manager and employee acted like I was lying this was the worst experience at a McDonald’s in my whole life never coming back here again

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 7010 S Zurich Ave in Tulsa?

McDonald's at 7010 S Zurich Ave, Tulsa is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 10:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.