McDonald's

3.3
1876 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5819 S 49th West Ave, Tulsa, OK
74107, United States

Hours

Reviews

3.3
1,876 reviews
5 stars
541
4 stars
385
3 stars
400
2 stars
164
1 star
386

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Feedback highlighted a mix of experiences, with some praising polite staff while others noted rudeness and poor communication.

Food Quality

Customers expressed dissatisfaction with food temperature and freshness, with several mentioning cold or stale items.

Drive-Thru Experience

The drive-thru service was often criticized for long wait times and poor order handling, with many customers experiencing delays.

Cleanliness and Maintenance

Several reviews pointed out cleanliness issues and malfunctioning equipment, such as broken drive-thru screens and ice cream machines.
  • JG
    Jessica Graham
    1 day ago
    3.0
    Got home with food ordered at drive through.. picked up bag to bring inside and bag ripped and all food fell on ground.. when going back to McDonald's and tell them the bags of faulty no one wanted to address me at the counter and stared at me like I had the plague or something when honestly all that was wrong was I got out of bed and didn't fix my hair basically had to beg someone to come serve me.. husband tried to call McDonald's back to let them know and they refused to answer their phones
  • RW
    Roy April Wilson
    Nov 15, 2025
    2.0
    I live 1.8 miles from this one so we go here the most, but every time we go here the fries are ALWAYS cold, no matter how long you wait for your food the fries are ALWAYS cold, food is rarely hot also, we actually stopped going here as much. The fries are sooo good when their actually hot. Very disappointing
  • TA
    Taylor Aston
    Nov 9, 2025
    1.0
    I ordered bacon egg and cheese. They repeated bacon egg and cheese. They girl at the window asked if I had the bacon egg and cheeses. I get home. It’s sausage. McDonald’s you’re trash. Oh and I don’t eat the rubber that McDonald’s calls sausage so I paid $10 for a coke.
  • DG
    dana g
    Oct 31, 2025
    1.0
    If you cant understand me when I tell you my order, you cant get my order right. This is America speak English!
  • MD
    Mckenna Davis
    Oct 30, 2025
    1.0
    Don't go late at night because the staff don't care and didn't allow me to get food without going all the way back into a really long line. Ridiculous

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for this McDonald's location in Tulsa?

The McDonald's in Tulsa at 5819 S 49th West Ave is open for dine-in from 5:00 AM to 10:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, 5:00 AM to 3:59 AM on Friday, and 4:00 AM to 3:59 AM on Saturday.