Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
Mixed reviews on food quality; some praised hot and fresh meals, while others complained about cold or stale items.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and with food preparation.
Staff Attitude
While some reviews highlighted friendly and helpful staff, others pointed out rudeness and lack of professionalism.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
ET
Ermelinda Thomas
Nov 4, 2025
1.0
The customer service is lacking in so many ways … I ordered coffee I asked for three creams and 3 sugar I got strong black coffee whn I realized I was home … this has not been the first incident this has occurred multiple times
SM
Shakinda Mclendon
Oct 22, 2025
1.0
The service is so poorly
TB
Toni Boyles
Oct 15, 2025
5.0
Love the staff here. Restaurant is clean.
SS
Seth Stewart
Oct 9, 2025
5.0
Great crew working (08:45/09:00 morning of Oct. 09th, '25)!
AH
Aliosha Hand
Oct 4, 2025
1.0
Food and order was not correct even after going back to fix it