McDonald's

3.6
2244 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4780 S Harvard Avenue, Tulsa, OK
74135, United States

Hours

Reviews

3.6
2,244 reviews
5 stars
816
4 stars
490
3 stars
458
2 stars
167
1 star
313

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly cooked food, including raw meat and stale items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Inconsistent Experience

While some customers praised the food and service, many others expressed frustration with frequent mistakes and lack of attention to detail.

Management Concerns

Several reviews mentioned unprofessional behavior from management and staff, leading to negative customer experiences.

Positive Staff Interactions

Despite the issues, some customers noted friendly staff and good service from specific employees.
  • LN
    Luna Newby
    Nov 13, 2025
    3.0
    They don't have lemon wedges or lemon packets for your ice tea anymore. That's not cool.
  • DM
    Devan Mccollum
    Nov 12, 2025
    1.0
    Can’t even order what I want because workers barely even understand english
  • SW
    Sharanda Webster
    Oct 30, 2025
    1.0
    Terrible quality of food, I was served raw quarter pounder meat here, the nuggets always hard or cold fries too spoke to 3 members of management about food quality. Quality has not improved.
  • KG
    Kandi Gherl
    Oct 20, 2025
    1.0
    The food was old and cold. When I took it back and asked for hot fries and nuggets, they replaced my food. The fries were hot, hard and taste like cardboard.. nasty. The nuggets were barely warm. It was lunchtime and pretty busy, so I wondered if others got cold or cardboard fries too. Iads
  • JC
    justin conlee
    Oct 14, 2025
    1.0
    I was asked to pull forward in the drive thru to wait on my food to finish. I said I couldn’t because I was in a hurry. Then some other lady comes to the window screaming about how her line wasn’t going to move like that’s my fault. Then they magically have my order no more than 15 seconds later. Your lack of preparation is not my problem and you are lucky I didn’t climb through my window at you screaming like that. Also, ICE needs to be called on this store. 👍

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4780 S Harvard Avenue, Tulsa?

McDonald's is open daily from 5:00 AM to 10:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).