Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
While some customers praised the food as hot and fresh, others noted issues with food preparation and consistency, including incorrect orders and items being poorly made.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in restrooms and dining areas, although some locations were noted for being clean.
Customer Experience
Mixed feedback on customer service, with some employees being friendly and helpful, while others were described as rude or unprofessional.
Order Accuracy
Many customers expressed frustration with repeated mistakes in their orders, especially with mobile and drive-thru orders.
OF
Onelia Figueroa
1 day ago
1.0
Bad customer services, bad food, bad everything. Orange juice taste more like water then juice, and was not filled at out, they only fill to the M on the cup, expensive for it not to be filled is ridiculous. Hash browns are covered in oil. Breakfast burritos come with 2 sauces and they refused to give me my second sauces with my 2 burritos combo !! The app even had me pick my sauces and only was allowed one. Absolutely ridiculous
MC
Mr C
Nov 11, 2025
1.0
Nothing for veterans on Veterans Day not a very patriotic owner
JG
Joyce Gomez
Nov 6, 2025
1.0
My cashier was very hospitable and I will be coming back again because him and another lady who attends the table. But our drive through and service are falling short in getting orders accurate and having the same attention to detail.
JR
John Robison
Oct 30, 2025
2.0
The food is good but I went through the drive thru and had to wait an insane amount of time to get my food
SR
Scott Ryan
Oct 26, 2025
3.0
Drive thru person either was hard of hearing or just a smart ass. Order was wrong, even though I asked twice. Then, they blamed it in me.