Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Wait Times
Long wait times were frequently mentioned, especially in the drive-thru, with some customers experiencing delays of up to 30 minutes.
Food Quality
Food quality was inconsistent, with some customers enjoying hot and fresh meals while others complained about food being greasy or not prepared properly.
Cleanliness
Restroom cleanliness was a concern for several customers, with reports of dirty conditions and lack of supplies.
RR
Rhonda
1 day ago
3.0
It seems as if knowing your product would be the first line of training.
DA
David Aloia
5 days ago
2.0
Burger was over seasoned. Couldn't eat it. Filet if fish had been sitting around a long time. Probably not cooked at right temp. Greasy and tough.
TC
Tasha Conley
Dec 28, 2025
5.0
I got very gardened 🍃 and did a mobile order for 2 mcchickens and 1 cheeseburger, they gave me the 2 and then 2 double bacon cheeseburgers. Um truly a blessing, may everyone on tonights shift, pillows be cold when yall sleep tonight. The goats fr.
JR
jeremy rogers
Dec 23, 2025
3.0
They make you purchase to use bathroom
KK
Kaela Koupe
Dec 2, 2025
1.0
Didn't eat here. Came in to use the restroom real quick as we have young children who cant wait long. You have to pay to use the restrooms. Fine. Then the worker couldn't even speak English and it caused a whole issue. It was quicker to drive down the road somewhere more accommodating to the customer or public. What is this world coming to? Its a McDonald's. Not a bank.