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McDonald's

3.3
(2581 reviews)

Business Details

229 N Gilcrease Museum Rd, Tulsa, OK
74127, United States
(918) 596-0000
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
229 N Gilcrease Museum Rd, Tulsa, OK
74127, United States

Hours

Reviews

3.3
2,581 reviews
5 stars
800
4 stars
470
3 stars
541
2 stars
239
1 star
531

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly during late hours.

Food Quality

Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsanitary conditions.

Staff Attitude

Numerous customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.

Management Concerns

Several reviews mentioned ineffective management and staffing issues, leading to operational problems and customer dissatisfaction.
  • RJ
    Regina Johnson
    3 days ago
    1.0
    Not to good food ;(
  • RG
    Randall Galloway
    Jan 29, 2026
    1.0
    Apparently they don't mix their mcflurry anymore? They just threw stuff on top and it's not even mixed! When did they stop such a basic thing?
  • AS
    April Singleton
    Jan 15, 2026
    5.0
    Typically hot and fresh!
  • ZS
    Zeakel Storms
    Dec 30, 2025
    1.0
    Tried to use rewards in the drive through. I'm not sure why but Devin seems to be the only employee who cannot figure out the rewards system. He's the only one I've ever had issues with.
  • RS
    Rhonda Sadowski
    Dec 28, 2025
    1.0
    If I could leave a lower review I would. Order #1398 on 12/28. I placed my order in the drive through. 2 Big Macs, 1 10pcc mcnuggets/no sauce, and 4 apple pies. $24.56. It took 15 minutes to get up to the window to pay. I should have left then. Hindsight is 20-20 as they say. Paid. Receipt time stamp was 4:21pm. I got to the pickup window at 4:35. They told me they didn't have 2 of the pies, did I want cream pies or did I want to wait for more to cook. I asked for them to refund the 2 not available. He promised it would be only a couple more minutes and they'd bring them right out. Like a fool, I believed him . After waiting 15 minutes more, I finally locked my car up and went inside for a full refund at 4:52. The same guy was at the register and he told the other customers standing there that I hadn't waited that long. As the incompetent manager gave me my refund, she told me leaving a review wasn't necessary. I'll never be back.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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