McDonald's

3.3
2740 reviews
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Business Details

229 N Gilcrease Museum Rd, Tulsa, OK
74127, United States
(918) 596-0000
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
229 N Gilcrease Museum Rd, Tulsa, OK
74127, United States

Hours

Reviews

3.3
2,740 reviews
5 stars
865
4 stars
511
3 stars
574
2 stars
250
1 star
540

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and for curbside orders, with some waiting over 30 minutes for their food.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Staff Attitude

Numerous customers described staff as rude or unhelpful, particularly during late-night shifts, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean tables and floors, which detracted from the overall experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting that items were often cold, overcooked, or not fresh.
  • SF
    Samson Frye (Fryebread)
    Dec 31, 2025
    5.0
    It's always good to eat at McDonald's I still love the McChicken and the fries are always good
  • ZS
    Zeakel Storms
    Dec 30, 2025
    1.0
    Tried to use rewards in the drive through. I'm not sure why but Devin seems to be the only employee who cannot figure out the rewards system. He's the only one I've ever had issues with.
  • RS
    Rhonda Sadowski
    Dec 28, 2025
    1.0
    If I could leave a lower review I would. Order #1398 on 12/28. I placed my order in the drive through. 2 Big Macs, 1 10pcc mcnuggets/no sauce, and 4 apple pies. $24.56. It took 15 minutes to get up to the window to pay. I should have left then. Hindsight is 20-20 as they say. Paid. Receipt time stamp was 4:21pm. I got to the pickup window at 4:35. They told me they didn't have 2 of the pies, did I want cream pies or did I want to wait for more to cook. I asked for them to refund the 2 not available. He promised it would be only a couple more minutes and they'd bring them right out. Like a fool, I believed him . After waiting 15 minutes more, I finally locked my car up and went inside for a full refund at 4:52. The same guy was at the register and he told the other customers standing there that I hadn't waited that long. As the incompetent manager gave me my refund, she told me leaving a review wasn't necessary. I'll never be back.
  • KH
    Katie Hoffman
    Dec 26, 2025
    1.0
    i used my rewards to get a frappe and the drizzle amount was actually pitiful and idk what they gave me but it wasn’t a hashbrown. ( it was severely over cooked. i took one bite thinking it wouldn’t be too bad and it was like trying to chew through a brick.)
  • LH
    Lillian Hopkins
    Dec 22, 2025
    1.0
    Mc Donald's manager (who had her daughter with her in the Kitchen area at the Gilgrease location in Tulsa) was told by a customer the coffee was weak and not the original coffee. She said (the manger) I'm sorry..she then proceeded to leave and never offered the customer an option of replacement. Companies need to review who they hire..some are just in it for a paycheck
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Tulsa?

This McDonald's is open from 5:00 AM to 10:00 PM Monday, Tuesday, and Sunday, and 24 hours on Wednesday through Saturday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service. Hours are 5:00 AM to midnight on Monday and Tuesday, 24 hours Wednesday through Saturday, and 4:00 AM to midnight on Sunday.