McDonald's

3.3
2723 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
229 N Gilcrease Museum Rd, Tulsa, OK
74127, United States

Hours

Reviews

3.3
2,723 reviews
5 stars
859
4 stars
508
3 stars
572
2 stars
249
1 star
535

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including stale, cold, or improperly prepared items.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness.

Operational Issues

Frequent complaints about slow service, long wait times, and inconsistent hours of operation were noted.

Cleanliness

Several customers mentioned unsanitary conditions in the dining area and restrooms.

Staffing Problems

Reviews indicated that the location is often understaffed, leading to delays and poor service.
  • JB
    Josh Bundy
    1 day ago
    1.0
    i have NEVER left a bad google review only postive but this was Un acceptable i go to the drive tru of this mcdonald’s after practice just wanted a coke and a big mac and some fries mind u it’s only 5:30 i order pay and then I get my food as i was driving home i went to grab a fry they were luke warm And had a microwave texture i brush it off maybe it was the last of the batch so i try my coke and it was good better then most i get home to eat my burger and it was “raw i was to disappointed to even go back
  • BS
    Bobby Sterling
    6 days ago
    1.0
    Wasn't even busy and they still can't put it together. It's like someone threw the burger across the room. This seems to be the overall quality at this location. I can see why their star rating has been going down. This used to be a good store.
  • WA
    wilma Anderson
    Nov 15, 2025
    1.0
    I would suggest checking your order if going through the drive through, tonight at 6:00 pm I went through drive and ordered 10-pc chicken nuggets, when I was given my order and got home around the corner the from McDonald’s the nuggets were cold, I also noticed the receipt stapled onto the bag was a order that read DT-1276, 2-SS cups, 1-10 pc chicken nuggets, that’s when I realized they gave me a order of nuggets someone didn’t get. This is the second time McDonald’s keep doing this I expect the food in order to be hot my fries, my nuggets not cold, this use to be the best McDonald’s to come to when ordering through drive through or inside. Now they are getting very sloppy, if you know fries been sitting along time don’t put cold fries at the bottom and a few at the top which this McDonald’s has done and I had to back and take the order in because it’s beginning to be to frequently. Not sure if it’s the different shifts but it need to stop and go back to how you use to serve all your foods, not what someone else didn’t want which is a safety and health issue if reported. I wondered why the Mexican who brought my order looked strange at me, generally the receipt is not on the bag it’s given to you when going through drive through. With that being said check your receipt and if given food with a number stapled it is an order online for pickup someone didn’t get. Shane on you McDonald’s getting very messy
  • LB
    Lara Barr
    Nov 15, 2025
    1.0
    It is very uninviting, not very welcoming at all..Workers look and seem very miserable. I think i would probably just starve next time if i had to choose to stop there or be hungry. The food was barely warm and bread was kind of tough. I ordered 2 cheeseburger meal . The price was appropriate for the food. z Wait time took longer then it should have.
  • CW
    Cheryl Winsor
    Nov 6, 2025
    1.0
    Picked up a curbside order and didn't get all my food. Then tried to call restaurant and they didn't answer the phone.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Tulsa?

This McDonald's is open from 5:00 AM to 10:00 PM Monday, Tuesday, and Sunday, and 24 hours on Wednesday through Saturday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service. Hours are 5:00 AM to midnight on Monday and Tuesday, 24 hours Wednesday through Saturday, and 4:00 AM to midnight on Sunday.