Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor communication and a lack of customer service.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, missing items, and difficulty in getting resolutions for these problems.
Food Quality
While some customers praised the freshness and taste of certain items, many others complained about cold or poorly prepared food.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant and drive-thru areas, with reports of dirty tables and trash.
Speed of Service
There were mixed reviews regarding wait times, with some customers experiencing quick service while others reported long delays.
TM
Tamesa Stewart (Meicie)
Dec 29, 2025
5.0
I go here at least three times a week I love the service and I love the food
JM
Jason McDonald
Dec 26, 2025
5.0
Very quick
DS
Debra Smith
Dec 25, 2025
5.0
Always polite and food is fresh and hot
JL
Jack Leung
Dec 23, 2025
1.0
This is by far the worst McDonald ever.
The manager speaks very little English.
And the teenagers who works there don’t understand how to do anything.
When you ask them something, they act like you are bugging them. Very rude.
Let everyone go and re hire a whole new team.