McDonald's

3.4
2203 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1829 S Garnett, Tulsa, OK
74128, United States

Hours

Reviews

3.4
2,203 reviews
5 stars
764
4 stars
429
3 stars
405
2 stars
172
1 star
433

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, with customers frequently receiving the wrong items or missing items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in restrooms and food preparation areas, impacting overall customer experience.

Speed of Service

Customers expressed dissatisfaction with long wait times for food, both in-store and through drive-thru, often exceeding reasonable expectations.

Food Quality

While some customers praised the food quality, many others reported receiving cold or improperly prepared items, indicating inconsistency in food preparation.
  • CJ
    Curzella Friday Jackson
    1 day ago
    5.0
    The staff was very friendly but the service is slow. I witnessed at least 3 behind the counter staff joking, laughing and playing too much... causing slow service.
  • BG
    Bryson Gough
    Nov 7, 2025
    1.0
    I order from the mobile app and didn’t get chance to pick up my order from 11/6/2024 I try calling them explaining my situation the girl acting like she couldn’t hear me I was tryna tell her can i get a refund since I didn’t pick my order up all she kept saying is hello hello and hung up I called again same thing she called back saying don’t call this number back so I called on my brother phone same situation hung up and blocked both of number so I try the next morning 11/7/2024 explaining myself and the person just hung up ain’t even asking what happened I just wanted my refund but the last 2 females was very rude from the over night to the morning I was just trying to can i get a refund since I didn’t pick up my order
  • LG
    Laura Garcia
    Nov 6, 2025
    1.0
    Bad service. Ordered door dash and over an hour my order was not made. I went in person, one employee asked my order and continued cleaning not helping me. A second employee finally acknowledged me and said I needed the original phone where the order was created or they can’t pull the order up. I disagreed and said that makes no sense and should be able to pull my order up. She then looked in the system and found my order. Order was made and they said drinks and everything was inside (bag was sealed). Got home and my order was incomplete!
  • GV
    galie vang
    Nov 5, 2025
    1.0
    Put the wrong drink in and had the audacity to ask to see my receipt when I asked for the right drink. No fool, you put in the wrong drink so it doesn't matter what the receipt says. 😄🙄 Whatever. It's McDonald's
  • YO
    Yassel Ordonez
    Oct 27, 2025
    1.0
    This place is always so dirty. restrooms are discusting toilete paper on the floor mind you a manager had just been in there he saw it. Floors are nasty have not been swept there is all kind of trash and pieces of chicken nuggets. They bearly pay attention to customers. And their printers at kiosk never have receipt paper. No smiles no greeting when you walk in. Dont dare ask for a sauce because the face they give you is the worst.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 1829 S Garnett, Tulsa?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open 24/7 at this location.