Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or old food, with several customers expressing dissatisfaction with the freshness and preparation of their meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and a general lack of cleanliness.
Staff Attitude
There were numerous complaints about staff being unfriendly or dismissive, with some customers feeling disrespected during their interactions.
Location Issues
The location was described as sketchy, with concerns about safety and the presence of homeless individuals nearby.
RS
Reagan Strickland
2 days ago
1.0
I’d give it 0 stars if I could, I’ve lived down the street for over 6 years and honestly the whole 6 years we’ve had issues, I’ve never said anything or left a bad review but after 6 years you get a little fed up, I’m so tired of asking to add things, getting charged for them but not getting them, getting my order wrong, and the biggest thing is that this area is such a bilingual area but the people working the drive through don’t seem to understand English at all 70% of the time and because of that they get things wrong or give up even trying to talk to you. Tonight I asked for Buffalo sauce and the person in the window didn’t even say they were out of it just gave us BBQ sauce and when we said we actually wanted Buffalo they said that’s all we have” even though they gave us honey mustard with our $5 meal deal. So the person at the window didn’t even want to give us the other options they had they just wanted us to leave. So long story short shout out to the day crew they are amazing, but the night crew has ALWAYS sucked. Terribly. Worst night experiences I’ve EVER had at all the McDonald’s I’ve ever gone to. Don’t go here at night, you won’t get what you ordered and the employees won’t give a damn about giving you a good experience they just want you to get lost.
NJ
Nehemiah Jackson
Nov 9, 2025
1.0
I didn't get my order right was missing part of my order like the main parts and then wouldn't answer the phone when I called back and still have not been reimbursed for missing food...
JK
Jessi Knight
Nov 8, 2025
3.0
Swamped in construction and homeless ppl and unfriendly employees sadly that dont know how to stop dragging their feet and put a little hustle and customer service in anything they do there sadly.
DP
Daniel Pope
Oct 30, 2025
1.0
Well I don't speak Spanish . That didn't help. Had to ask to use the rest room.took 5+ minutes to try and get napkins.