McDonald's

3.5
2011 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1216 E 15th St S, Tulsa, OK
74120, United States

Hours

Reviews

3.5
2,011 reviews
5 stars
717
4 stars
434
3 stars
386
2 stars
160
1 star
314

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful responses to complaints.

Food Quality

Mixed feedback on food quality; while some praised freshness and taste, others reported cold or improperly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in bathrooms and dining areas.

Order Accuracy

Multiple instances of incorrect orders were reported, leading to customer frustration.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some noting it was hot and uncomfortable.
  • ER
    Elizabeth Rowan
    5 days ago
    2.0
    Fries were cold and soggy, service was fast but the employees at the window never said hi or confirmed my food just said here you go as they handed it to me
  • NB
    NDN Mixed Blood
    Jan 4, 2026
    1.0
    This McDonald's is horrible. Went last night to use my McDonald's App. My code was for a free large fries. The person at the drive through said my code didn't work, even though on my phone it showed that it went through. I even showed him and he blamed it on their computer connection. Obviously there was a connection if on my phone it showed it went through. The free fries is not the point, it's rude liars. Go to 41st and Harvard location. They have the best most pleasant workers. This one is Trash!
  • MD
    Melany Dawn
    Dec 30, 2025
    2.0
    It’s always hit or miss here. The food might be better if machines made it, because the staff can’t put items on a burger like normal. Half empty order of fries today, also.
  • ZW
    Zachary West
    Dec 25, 2025
    5.0
    I liked it but my sister got a different toy packet then me and the order was wrong and we got 40 chicken nuggets in all one 6 and 4 and 3 ten piece chicken nuggets and we got like a million fries I was so amazing.
  • AA
    Ash
    Dec 25, 2025
    1.0
    I just called to make a complaint about how my 13 tote of cookies smelt like and tasted like onions and I was hung up on twice I will never come to this McDonald ever again. Those cookies for my 3 and 4 year old and I wasn’t giving them those because only god knows what else they were contaminated with. Absolutely completely uncalled for to hung up on twice!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1216 E 15th St S, Tulsa?

McDonald's in Tulsa is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.