Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiencing incorrect orders and poor customer service.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items.
Drive-Thru Experience
The drive-thru was often described as chaotic, with long wait times and staff ignoring customers.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant and play area.
EM
Erika maslo
2 days ago
5.0
Highly recommend
DH
Daniel H
Jan 1, 2026
1.0
Driving for uber can be confusing sometimes, as different lobbies have different rules. Some have the window with the little door bell. Some have a walk in area, some have you come in the normal lobby and some have you use drive thru. Of the directions on the app are inadequate then I may not immediately do what they want. The lobby door was locked when I tried, and others couldn’t get in either. I don’t know what the issue was but that was the situation. Used drive through and was yelled out by staff through the entire process. When I tried to say tue lobby was closed the manager continued to yell at me. When I came inside because the lobby door was open now, I was going to just explain to her that it was just a mistake and she continued her yelling. I will definitely not recommend this McDonalds to anyone. Ever. And I’m seriously considering not delivering McDonald’s at all anymore because what’s the point.
CM
cecil matthews
Dec 17, 2025
2.0
I bought 2 bottles of milk, 1-I didn't find out until I left work 1/4 full and the lid had evidence of been open previously.
The other milk was good the lid had a complete seal, and the sandwich I ordered was good. It wasn't milkshakes spell check changed milks to milkshakes.
YA
Yunier Alvarez
Dec 10, 2025
3.0
I went to drive through to get a lemonade and some more stuff I ordered for 1 lemonade and they gave me 2 lemons saying that I wanted on lemonade overall the food was preety good
JP
Jason Poole
Dec 8, 2025
1.0
I ordered a milk. She said they didn't have any more so i asked for a refund. Snee went to the back and brought me an expired milk and said i found the last one. TERRIBLE!!