Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, contributing to a negative customer experience.
Food Quality
Feedback varied on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of their meals.
Service Speed
While some customers experienced fast service, many others reported long wait times and slow service, particularly during busy hours.
MT
Michelle Tedrick
1 day ago
1.0
The food is never fresh. The employees are always friendly, which is why I keep going back but no more. I'm tired of wasting my money. My food is never correct and always cold.
BM
Bradley Mathews
6 days ago
1.0
I got curbside and food was wrong, even the food they put in the bag was missing and no straw for my soda. The food was not even warm.
DH
David Harvey
Feb 22, 2026
3.0
Food was really really slow last nifht.took forever
MK
monique king
Feb 20, 2026
1.0
Horrible horrible customer service
AG
Amanda Goleman
Feb 10, 2026
1.0
This is the worst McDonald's they Never get my order right Never