Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the food, there were complaints about missing items and cold meals.
Management Concerns
Several reviews highlighted issues with management, including unprofessional behavior and lack of customer service training.
Cleanliness and Atmosphere
Mixed feedback on cleanliness; some noted a neat environment while others mentioned unsatisfactory conditions.
Inconsistent Experience
Customers experienced varying levels of service quality, with some praising the staff while others reported negative interactions.
AM
Ash McCully
Dec 22, 2025
1.0
I would give negative stars if I could. Not only was my order wrong, but was told "we're a little backed up so you'll probably just have to come back tomorrow" I wasn't going to accept that, so they go ahead and remake it. Still wrong.
CI
Carl Akins III
Dec 20, 2025
1.0
I ordered a big Mac meal and a cheese burger happy meal. I paid for it and they had me pull forward. I waited 10 minutes for them to inky bring me my big Mac. They then told me I never ordered a happy meal and I would have to drive back around, pay for another happy meal all while they treated me like I was a thief. I will never eat here again nor will I ever reccomend anyone's else to do so ever. I would give them 0 stars if possible le.
NK
Nat K
Dec 8, 2025
2.0
Worker yelled at my parent when she asked “when can the grinch meal be available?” And he just said “NO” like yelled it at her
SJ
Shaneric Jones
Dec 7, 2025
1.0
I just don't understand why the hours say 5:30 am to 11:00 pm on the lobby door and here it is 6:16 am and the lobby still not open
ML
Michael “Louie” Lewis
Nov 3, 2025
3.0
The service is rated so low just because I have higher standards when it comes to restaurant functionality than a lot of people. They aren't very organized, and that matters when there are several door dashers trying to get their orders at the same time. Not terrible service, but definitely not great.