McDonald's

Reviews

• GT

  Gregory Thompson

  3 days ago
  3.0
  It’s McDonald’s what’s to expect.
• BR

  Brian Reviewer

  Feb 20, 2026
  1.0
  Every time I've been to this location there's always vagrants outside bothering customers for cash. They need to tell these people to leave.
• MM

  Mason Meadows

  Feb 11, 2026
  1.0
  Got it — that actually makes your complaint even stronger, because they didn’t even attempt to follow the ADA’s required process. Here’s an updated version you can paste directly into McDonald’s corporate website. It’s clean, factual, and hits all the points that matter. --- McDonald’s Corporate Complaint (Updated for Your Situation) Subject: ADA Violation – Service Dog Denied Without Legal Questions Asked Complaint: I am filing a formal complaint regarding an ADA violation that occurred at one of your McDonald’s locations today. When I entered the restaurant with my trained service dog, the staff immediately told me that my dog had to leave. No one asked the legally required ADA questions, and no one attempted to verify anything. They simply demanded that my service dog be removed from the premises. Under the Americans with Disabilities Act, staff are only permitted to ask two questions: 1. Whether the dog is a service animal required because of a disability 2. What task or work the dog is trained to perform They did not ask either question. Instead, they denied me service outright, which is a direct violation of federal law. Service animals are not required to have IDs, certification, or paperwork, and denying access without cause is discriminatory and unlawful. This incident was humiliating, unnecessary, and completely avoidable had the staff been properly trained. I am requesting the following: - A formal acknowledgment that this ADA violation occurred - Confirmation that the staff and management at this location will receive proper ADA training - Assurance that this will not happen again to me or any other disabled customer - Appropriate corrective action for the employees involved I expect this matter to be addressed promptly and taken seriously. Thank you.
• BR

  Bonnie Ramirez

  Jan 21, 2026
  5.0
  Quarter pound with cheese
• CI

  Carl Akins III

  Dec 20, 2025
  1.0
  I ordered a big Mac meal and a cheese burger happy meal. I paid for it and they had me pull forward. I waited 10 minutes for them to inky bring me my big Mac. They then told me I never ordered a happy meal and I would have to drive back around, pay for another happy meal all while they treated me like I was a thief. I will never eat here again nor will I ever reccomend anyone's else to do so ever. I would give them 0 stars if possible le.

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