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Jimmy John's

3.7
(315 reviews)

Business Details

5510 E 41st St, Tulsa, OK
74135, United States
(918) 551-7788
https://locations.jimmyjohns.com/ok/tulsa/sandwiches-2123.html

About

Sandwich Restaurant

Location

Jimmy John's
5510 E 41st St, Tulsa, OK
74135, United States

Hours

Reviews

3.7
315 reviews
5 stars
156
4 stars
51
3 stars
27
2 stars
22
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, often waiting over 20 minutes for their orders, contradicting the brand's 'freaky fast' promise.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow specific customer requests.

Cleanliness

Several customers noted unsanitary conditions, including sticky floors and dirty bathrooms, which negatively impacted their dining experience.

Customer Service

While some employees received praise for their friendliness and helpfulness, many reviews mentioned rude staff and poor management, leading to a lack of positive customer interactions.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh ingredients and tasty sandwiches, others reported stale bread and poorly made items.
  • SB
    Shaun Black
    Nov 6, 2025
    2.0
    Extremely slow. After waiting 5 minutes to even be acknowledged, I spent another 10 waiting on my sandwich (literally just ham and cheese) and standing on a sticky floor. Jimmy John's used to be legitimately fast and was generally always clean and friendly. Their quality has cratered in the last few years...
  • DB
    Damion Bartholomew
    Sep 28, 2025
    5.0
    Excellent service, friendly atmosphere. Very helpful with my order.
  • MW
    Morgan White
    Sep 25, 2025
    1.0
    Well I just wanted a #1 toasted but you can only get the "favorites" toasted. So I changed to the #11. Waited almost 10 minutes then finally got both our sandwiches & they both were cold. Told the dude it was supposed to be toasted and he said "only favorites get toasted" (he was the same man that took the order) Had to remind him I changed my order so it could be toasted. Also I guess he can't retain the info that a #11 is a favorite.
  • XX
    X X
    Sep 11, 2025
    2.0
    Ich habe die Cubana genommen. Es fehlte an Fleisch und Käse, serviert auf einem Brötchen, das einem angebrannten Hotdog ähnelte, und das alles für 13,99 $. Nächstes Mal verzichte ich lieber.
  • SS
    sky
    Sep 3, 2021
    1.0
    Probably the rudest manager in the company.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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