Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Many customers reported issues with incorrect orders, leading to frustration and disappointment.
Customer Service
Staff experiences varied widely; some were friendly and efficient, while others were described as rude or inattentive.
Food Quality
While some customers praised the bagels and sandwiches, others noted inconsistencies in freshness and preparation.
Atmosphere
The atmosphere was generally described as pleasant, but some customers reported negative experiences related to staff behavior.
Pricing
Customers expressed mixed feelings about the value for money, with some finding it overpriced for the quality received.
CM
Cristian Mendez
1 day ago
1.0
Mishandled Mobile Order Followed by Unprofessional Behavior
I regularly use mobile ordering at this location and have never experienced an issue until today. I gave my name at the drive-thru speaker, yet when I reached the window, the employee attempted to charge me for an entirely different order. When I clarified that my order was already paid for through the app, she responded with clear irritation and passive-aggressive behavior instead of confirming the information.
What made the situation worse was the complete lack of accountability. There was no apology, no effort to resolve the confusion, and no acknowledgment that the mistake came from their end. Instead, I was treated as though I was in the wrong.
This level of unprofessionalism and disregard for customer service is unacceptable and very disappointing.
BN
Bao Ngo
Nov 7, 2025
1.0
Does the guy wearing glasses who worked Thursday afternoon, November 6th, has depression or something? His expression the whole time was like someone had just stolen all his money. When I told him I was going to grab something from my car and would be right back, he just stood there, staring at the floor (as he's been doing for about 5mins) and just slightly nodded.
Regardless, not gonna come back here. Every workers there looks like they're at a funeral.
CT
Conner Tucker
Nov 2, 2025
2.0
Got a couple bagels from here at 8 AM on a Saturday. They tasted like store bought from the grocery store. Stale, barely toasted. Not great. Go to another location, Einsteins is typically very good.
SW
Sara West
Oct 16, 2025
4.0
I swear almost every time I go, my order is wrong, but I'm not really upset since I try new things that way so long as I can eat it. Like I ordered the Avocado Veg Out Sandwich and was given a Tasty Turkey Sandwich on a sesame bagel and it was delicious. I ordered it again, but I forgot to ask for the sesame bagel. New favorite, I think.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels at 2660 E 21st St, Tulsa?
Einstein Bros. Bagels is open from 6:00 AM to 3:00 PM Monday through Friday, and from 6:00 AM to 2:00 PM on Saturdays and Sundays.
Does Einstein Bros. Bagels offer in-store pickup or delivery services?
Yes, this location offers in-store pickup and delivery options for customer convenience.
What types of products can I find at Einstein Bros. Bagels?
You can enjoy fresh-baked bagels, breakfast egg sandwiches, signature lunch sandwiches, cold brew coffee, pastries, and more gourmet items.
Are there any mobile apps available for ordering from Einstein Bros. Bagels?
Yes, you can order using the EinsteinBrosBagels app available on the Apple App Store and Google Play Store.
What payment methods does Einstein Bros. Bagels accept?
They accept American Express, Discover, Mastercard, Visa, cash, and mobile payment options like Apple Pay, Android Pay, and Samsung Pay.
Is there parking available at the Einstein Bros. Bagels location on E 21st St?
Yes, there is free parking available both on the street and in a parking lot for customers.
Does Einstein Bros. Bagels offer catering and dine-in services?
Yes, they provide catering services and have dine-in options available.
Are there any nearby medical centers or health services close to Einstein Bros. Bagels?
Near Einstein Bros. Bagels, you'll find Swallowing and Neurological Rehabilitation, LLC and sleep remedies, providing convenient access to medical services before or after your visit.
What parks or outdoor attractions are close to Einstein Bros. Bagels?
Tulsa Riverparks and the River Parks Authority Main Office are nearby, ideal spots to enjoy outdoor activities before or after grabbing a meal.
Are there any nearby professional or legal services customers might find useful around the Einstein Bros. Bagels location?
Yes, several legal and professional service offices like Matthew E Riggin PLLC and Todd Alexander Attorney are nearby, making it convenient if you have appointments and want a meal close by.