Chipotle Mexican Grill

3.3
808 reviews
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About

Mexican Restaurant
Chipotle South Memorial is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10410 S Memorial Dr, Tulsa, OK
74133, United States

Hours

Reviews

3.3
808 reviews
5 stars
316
4 stars
130
3 stars
73
2 stars
51
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with customers feeling shortchanged on their meals.

Food Quality

Several customers experienced issues with food quality, including undercooked items and unappetizing flavors.

Cleanliness

The location was frequently described as dirty, with unkempt dining areas and unsanitary conditions.

Stock Availability

Customers noted that the restaurant often ran out of key ingredients, leading to disappointing experiences.
  • MB
    Michael Blackburn
    1 day ago
    2.0
    Asked for more steak to be added to my bowl and for 1 bowl, no drink. 1 bowl with extra meat. Total was $19.20 What??? For almost $20 I get a single serving with no drink??? Other than that, everything else was great. But they got their math all messed up charging someone $20 for a single bowl without a drink.
  • CG
    Chris Gritzmacher
    4 days ago
    1.0
    They never know what is going on, are frequently out of meat. Lol. They need to fire the district/area manager and get someone in there that can run a business
  • SS
    Sherry Siebert
    6 days ago
    1.0
    This is the third time I’ve been to the chipotle in Bixby , Oklahoma when they did not have any chicken or any vegetables cooked at 12:30 in the afternoon. Waited in line for 20 minutes just for them to tell me they don’t actually have food.! They only have one guy actually preparing food at the line. The guy at the register does not help him at all! When I questioned the fact that they didn’t have any chicken or any vegetables at 12:30 on a weekday afternoon he said I need to Get there by 11! I called customer service, and they couldn’t even find the store in their system! What a bunch of bozos running in this company! Oh my gosh! I just read the other reviews from the last couple of weeks and what a disgusting nasty chipotle this really is! I guess I’m lucky that I didn’t actually get any food there! I’m not at all surprised The cook sneezing all over the food after what I just witnessed standing in line for 20 minutes! This place should be shut down! I believe I will contact The local health inspectors…
  • KB
    Kym B.
    Jan 1, 2026
    1.0
    Last time going to this location. The whole line witnessed the one cutting all the meat sneeze all over the food and then wipe his nose with his gloves and then handle the food, then he proceeded to put it in the metal bin and try and serve it. I asked to speak to the manager, guess what? He was the manager. The one that went against all health protocols. I told them they need to throw that contaminated food out. They threw out the chicken. They were rude, and the manager never offered an apology or even made eye contact with any of us in line… who were all talking about it. When I got home my son brought up how can we trust the meat or food that he didn’t sneeze on any more of it? So I lost my appetite. Tossed all of my food. Then I proceeded to ask for a refund and I was told all I could get was a free drink for my next visit. Such a horrible experience all around. Just be careful with this location. The guy ahead of me turned around and said to all of us “ all of these people seem like they are high or just “not here” mentally. I have to say we all agreed. I asked for the managers name and the girl helping me wouldn’t give it to me. Most of them don’t wear name tags. Which I feel is wrong… especially in the food industry. I only saw the new guy wearing his. In response to your reply: I already did go and complain to that link. Nothing came of it. You have horrible customer support. Why put that BS if you don’t plan on following up? Just to make yourself look good (?) You’re just a bot. Nice name “Xavy”
  • SS
    sommer skye
    Dec 29, 2025
    1.0
    Today I went into the chipotle, and I was charged for me and the woman next to me. I got a refund for it, which was nice. But I have had countless issues with this worker, he seems like he should not be on register. I’ve seen him argue with the people on line multiple times, and frankly is just incredibly rude. He asked me specifically if it was just the bowl and I said yes, before he charged me for both meals. Honestly very disappointed, and feel incredibly disrespected with me and my money.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill South Memorial offer?

Chipotle Mexican Grill South Memorial offers a customizable Mexican menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill on South Memorial Drive?

Chipotle South Memorial is open daily from 10:45 AM to 11:00 PM.