Chipotle Tulsa Promenade is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported issues with food quality, including hair in food, undercooked meat, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food areas.
Inconsistent Availability
Customers noted that the location often ran out of key ingredients and had issues with opening hours.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality.
DD
Danny
Nov 11, 2025
2.0
Ice machine was down, which isn't their fault, but I didn't expect the soda to be completely flat. At that point just give me a bottled drink.
MR
Matthew Rigsby
Nov 8, 2025
1.0
Portions are absolutely pathetic, and due to management employees are not allowed to give correct amounts per request of customers.
BK
brian kline
Nov 8, 2025
5.0
Great food for reasonable price
NA
Nicoll Alvarez
Nov 8, 2025
1.0
To start we asked for corn tortillas and they made our tacos with flour, and then the promised were at 9:50 Ana we got our order an hour later, the gaucamole didn’t taste very well, it just tasted like nothing
MA
Maria Avalos
Oct 28, 2025
1.0
Really? Hair in my food??
This has happened to me twice, it's the second time I find hair in my food, is there someone there who puts a solution to this!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food can I expect at Chipotle Mexican Grill in Tulsa Promenade?
Chipotle offers customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle at Tulsa Promenade?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle online or get delivery from the Tulsa Promenade location?
Yes, you can place online orders and choose from in-store pickup or delivery services.
Where is Chipotle at Tulsa Promenade located?
It is located at 5730 E 41st St, Tulsa, OK 74135, situated between Starbucks and Whataburger.
Does the Chipotle Tulsa Promenade location accept credit cards and offer gift cards?
Yes, this location accepts credit cards and offers gift cards for purchase.
Is Chipotle Tulsa Promenade LGBTQ friendly?
Yes, Chipotle welcomes LGBTQ customers and promotes inclusion.
How can I contact Chipotle Tulsa Promenade by phone or email?
You can call them at +1 918-770-4675 or email ok.2141.Promenade@chipotle.com.
Is there a Starbucks near the Chipotle Tulsa Promenade location where I can grab coffee before or after my meal?
Yes, Starbucks is located nearby, making it convenient to enjoy coffee either before or after your Chipotle meal.
Are there other dining options near Chipotle Tulsa Promenade if I want a burger instead?
Yes, Whataburger, a fast-food burger restaurant, is located nearby for alternative meal options.
Are there any professional services located near Chipotle Tulsa Promenade?
Yes, nearby professional services include City National Bank & Trust, Joshi Technologies International, and Clancy Law Firm among others, which can be convenient if you have appointments before or after dining at Chipotle.