Chipotle Mexican Grill

3.8
942 reviews
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About

Mexican Restaurant
Chipotle Tulsa Promenade is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5730 E 41st St, Tulsa, OK
74135, United States

Hours

Reviews

3.8
942 reviews
5 stars
465
4 stars
180
3 stars
84
2 stars
47
1 star
166

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including hair in food, undercooked meat, and inconsistent portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food areas.

Inconsistent Availability

Customers noted that the location often ran out of key ingredients and had issues with opening hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality.
  • DD
    Danny
    Nov 11, 2025
    2.0
    Ice machine was down, which isn't their fault, but I didn't expect the soda to be completely flat. At that point just give me a bottled drink.
  • MR
    Matthew Rigsby
    Nov 8, 2025
    1.0
    Portions are absolutely pathetic, and due to management employees are not allowed to give correct amounts per request of customers.
  • BK
    brian kline
    Nov 8, 2025
    5.0
    Great food for reasonable price
  • NA
    Nicoll Alvarez
    Nov 8, 2025
    1.0
    To start we asked for corn tortillas and they made our tacos with flour, and then the promised were at 9:50 Ana we got our order an hour later, the gaucamole didn’t taste very well, it just tasted like nothing
  • MA
    Maria Avalos
    Oct 28, 2025
    1.0
    Really? Hair in my food?? This has happened to me twice, it's the second time I find hair in my food, is there someone there who puts a solution to this!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food can I expect at Chipotle Mexican Grill in Tulsa Promenade?

Chipotle offers customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle at Tulsa Promenade?

Chipotle is open daily from 10:45 AM to 11:00 PM.