Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Tulsa Promenade is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
957 reviews
5 stars
468
4 stars
180
3 stars
86
2 stars
48
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
While some customers praised the food, many reported issues with portion sizes and food preparation, including receiving incorrect orders and finding hair in their meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of proper hygiene practices.
Availability of Items
Customers frequently noted that the restaurant was out of key ingredients and menu items, leading to disappointment.
Value for Money
Many customers felt that the prices were too high for the portion sizes and quality of food received.
SB
Sayde Brooks
Feb 19, 2026
2.0
Open for another 2 hours and don’t have fajita veggies, steak, or brown rice.
MS
Mohammed Azharuddin Shaikh
Feb 17, 2026
1.0
BAD EXPERIENCE - WILL AVOID
SERVER (WHITE MALE)
BAD ATTITUDE
SERVES LESS PORTIONS
BEHAVES RUDE
FORGET TORTILLAS IN THE HOT PAN
SERVES BURNT AND DON'T BOTHER'S TO APOLOGIZE.
HYGIENE ISSUE
WEARS HAND GLOVES
BUT ON BREAKS .. DON'T PREFER CHANGING THEM AND TOUCHES NON SERVING AREAS AND OTHER STUFFS
NO VALUE FOR MONEY
THE CASHIER BEHAVES A PART TIME COLLEGE STUDENT... SHE IS LEAST BOTHERED AND ACTS IN AN IMMATURELY MANNER
SS
Shelly Sykenia
Feb 16, 2026
3.0
Workers skimp on the meat , sometimes I have a I'm bowl of rice not a rice bowl smh
LA
Lauren Aprile
Feb 4, 2026
1.0
The absolute worst customer service experience I’ve had. Very very rude server and manager, will never be going back
NM
Natalie Meyer
Feb 2, 2026
1.0
Every time we come here it’s awful. We got there 5 hours BEFORE they closed and they’re out of like 3 proteins??? We used to come here twice a week, not anymore.