Many customers reported rude and inattentive service, with employees often ignoring or being unhelpful during the ordering process.
Food Quality
While some customers enjoyed the food, others found it lacking in flavor and poorly prepared, with complaints about portion sizes and freshness.
Pricing Concerns
Several reviews mentioned that the food is overpriced for the quality received, leading to dissatisfaction among customers.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about specific menu items, particularly the cheesesteaks and fries, indicating a loyal customer base.
Cleanliness Issues
Some customers noted that the restaurant could improve its cleanliness, particularly in the food preparation and dining areas.
SS
Sarah
Oct 11, 2025
3.0
The workers were very rude
JC
Jalissa Carter
Oct 10, 2025
2.0
Stopped here on a road-trip. Had better elsewhere.
Ordered medium original Philly cheese combo: food was meh, service lacked a smile.But loved the watermelon strawberry drink!
QC
Quantella Crear
Aug 4, 2025
3.0
My friend spent 43 and the food looked like it was thrown together and it tasted like cardboard
TS
Ty Smith
Jul 25, 2025
4.0
Food was really good but I asked for double meat and I barely got any meat at all. And the cashier lady barely spoke English and was rude. But food was good just they skimp the meat
AF
Adam Favors
May 28, 2025
1.0
I love the food but they do not have tap to pay which I believe is a very poor decision for any business, they have missed so much money just from me alone. Also… the cashier could possibly suggest to order it online. This place could be making bank so many failed opportunities it’s sad!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks in Woodland Hills?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services; these options are closed every day of the week.
Can I pick up my order directly from Charleys Cheesesteaks?
Pickup service is not available as Charleys Cheesesteaks is closed for pickup every day.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 7021 South Memorial Drive, #262, Tulsa, OK 74133, USA.
Does Charleys Cheesesteaks have an online menu I can view?
Yes, you can view the menu online at https://order.charleys.com/menu/woodland-hills/.
What kind of restaurant is Charleys Cheesesteaks?
Charleys Cheesesteaks is a sandwich restaurant specializing in cheesesteaks.
Is there a Chick-fil-A nearby Charleys Cheesesteaks for additional dining options?
Yes, Chick-fil-A is located nearby and offers fast food and chicken dishes, providing a convenient alternative or addition to your visit at Charleys Cheesesteaks.
Are there retail shops close to Charleys Cheesesteaks for shopping before or after your meal?
Yes, several retail shops are nearby including H&M, Eddie Bauer, and The Walking Company, allowing you to enjoy some shopping along with your meal.
Can I visit any beauty or spa services near Charleys Cheesesteaks?
Yes, Spa Avalon Nail Salon and LUSH cosmetic and beauty supplies are nearby, offering opportunities to relax or shop for beauty products before or after dining.