CAVA

Reviews

• SR

  Sophie Rowan

  4 days ago
  3.0
  Honestly I love Cava, but every single time I make an order for pickup, they forget the sauces. Every. Single. Time. It specifies it right on the ticket! Today, I thought all of the sauces were on the bowl since I could tell that two of them (unlike what I asked for with all FOUR sauces for being on the side). It turned out two were on there and two were nonexistent. Make sure you rip that sticker to check the bag if you pick up, otherwise you’ll be screwed. I GUARANTEE. As a person who doesn’t write reviews, it feels needed for people to know that their sauces won’t be on there for pickup. If you’ve had Cava, you know the sauces are everything for your bowl. Hopefully something changes with this small fix.
• LP

  Lauren P

  6 days ago
  1.0
  Not only did I see multiple employees touch their faces with gloves on and not change them out they did not wash their hands either. The hot line was down and you could see the dirty well. The tables were super sticky and did not feel or look clean. They were clearly not staffed properly there were not enough people on the line during the lunch rush. You could clearly see they were behind on mobile orders as well. Overall for how much money we paid for food it was a pretty horrible experience. I have been to many Cavas and this was by far the worst one.
• VP

  Victoria Platt

  Feb 22, 2026
  5.0
  This location has treated me lovely after my first introduction from an associate and since. I have so many pictures of my build a bowl order. And today was no exception. I stopped in and saw a note that read the “Hotwell is down. Sorry we can still make your bowl. Thank you for understanding” It clicked to me that the food is put away at proper storing and people can be served without issue and without skipping a beat I completed my order which the staff was more than helpful to do. Everyone is awesome here and they are open! Stuff like this happens. And they found a way around it. 10/10!
• DS

  Delilah Samuels

  Feb 21, 2026
  1.0
  If I could give this location zero stars, I would. I visited yesterday and experienced some of the worst customer service I’ve had in a long time. When I entered, there were four employees at the front. Despite being a customer, I was not greeted or acknowledged. The location was preparing to close at 7 PM, and most of the proteins had already been put away, which was confusing since I believed the store closed at 10 PM. One boy at the front was polite and professional, but the girls handling toppings were extremely inattentive and rude. One girl was talking to a coworker instead of assisting me and showed clear attitude when I asked for toppings. Another girl was on the store phone discussing food for staff while I was being served, completely ignoring me. A supervising male observed this behavior and allowed it to continue, which reflects very poorly on management. I remained polite and respectful the entire time, yet was treated as an inconvenience rather than a customer. I have visited this location before and have never experienced anything like this. However, this incident was extremely frustrating, and the employees’ behavior genuinely made me angry due to how disrespectful and unprofessional it was. This experience was unacceptable. I expected better from this brand and will be reconsidering returning.
• CC

  Cassidy Chase

  Feb 19, 2026
  5.0
  this cava location warms my heart every time. tonight, i was the annoying customer who comes in right before close, but Yari took care of me with the brightest energy. After leaving a 12 hour shift, it’s the little things that matter. Thank you, Yari! Forever my favorite cava location!

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