Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers expressed disappointment with the food quality, citing issues like cold sandwiches, stale bread, and lack of flavor.
Service Speed
Customers frequently mentioned slow service, especially in the drive-thru, with some noting that staff seemed overwhelmed.
Cleanliness
The restaurant was often described as clean, with several reviews praising the cleanliness of both the dining area and restrooms.
Customer Service
While some reviews highlighted friendly and courteous staff, others reported issues with order accuracy and management responsiveness.
BH
Bill Hester
1 day ago
5.0
The service was excellent! The food was good as well. My family enjoyed our visit.. Thanks 😊
TH
Troy & Jaynelle Howard
Dec 24, 2025
5.0
We had the French dip sub, it was very good. But I must commend the manager on duty Christmas eve, Jessica. She did a very good job in handling a difficult customer. She handled herself with respect and professionalism with a calm demeanor when basically being verbally attacked. She went above and beyond in my opinion to try to satisfy the irate customer. Other customers were commenting on the situation and agreed She handled herself well. No one wants to have to work on Christmas Eve, let along to be given a hard time. They all (whole crue) deserve a big thank you and recognition for serving your company well on Christmas Eve. I hope they all have a safe and happy holiday season.
TB
Tim Boknecht
Dec 6, 2025
1.0
This Arby’s blooooooows. The whole point of going there was to get beef and horseradish sauce. How you going to ask if we want sauce and then give us zero sauce?