Food Quality
Food quality is inconsistent, with reports of cold, stale, or poorly prepared items, but some customers enjoyed their meals.
Service
Customer service is often praised for being friendly and accommodating, though there are numerous complaints about slow service and order inaccuracies.
Cleanliness
Several reviews highlight unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Management
The management, particularly a manager named Dan, received positive mentions for improving customer experiences.
Location Issues
The restaurant's location has been criticized for safety concerns and the presence of homeless individuals, impacting the dining experience.