Arby's

4.0
503 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10118 S Memorial Dr, Tulsa, OK
74133, United States

Hours

Reviews

4.0
503 reviews
5 stars
238
4 stars
131
3 stars
72
2 stars
19
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor customer service and lack of politeness.

Food Quality

Many customers reported issues with cold, stale, or improperly prepared food, leading to dissatisfaction with the overall dining experience.

Cleanliness

While some customers noted cleanliness in certain areas, others reported dirty dining spaces and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • SS
    Skylar Shatto
    Dec 5, 2025
    1.0
    Been there multiple times. Even when they’re empty (which is often and for obvious reasons) they act overwhelmed and rude. Went there the other day and they messed up three meals in one order and were super rude. Put in a complaint just for some guy to call me and ask for all the order details. I luckily kept the receipt and gave him the info and was told they would check the cameras to see if I deserve a coupon for one meal after telling me the girl I complained about is so amazing and such a good worker. I don’t want a stupid coupon for a fraction of what I paid. I want FAST food and basic politeness. I worked fast food for years. I know how it can be. The fact it’s been a bad experience EVERYTIME WITHOUT FAIL is crazy. At least they’re consistent about that if nothing else lmao.
  • JN
    Jeremy Nunley
    Oct 28, 2025
    5.0
    They have the beef!
  • JM
    Jeff Morris
    Sep 24, 2025
    1.0
    I got a chicken sandwich with no chicken patty. After going back, they didn’t even apologize, but they did replace it with a very old and stale chicken patty
  • DR
    Deborah Rainey
    Aug 17, 2025
    5.0
    A friend and I ate lunch at this location before shopping and running errands. She had a beef and cheddar sandwich with sweet tea. I had a crispy chicken sandwich with Coke. Both sandwiches were fresh and delicious! We enjoyed the food. The restaurant was welcoming and clean. We were able to visit; the room was not noisy.
  • LM
    Lurena McDonald
    Apr 26, 2023
    2.0
    They missed part of our order and no one answers the phone so we could correct the problem.