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Arby's

4.1
(1021 reviews)

Business Details

4909 S Yale, Tulsa, OK
74135, United States
(918) 622-1413

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4909 S Yale, Tulsa, OK
74135, United States

Hours

Reviews

4.1
1,021 reviews
5 stars
504
4 stars
278
3 stars
131
2 stars
43
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

There were numerous complaints about food being served cold or incorrect, while some customers praised the taste and freshness.

Cleanliness

The restaurant was frequently noted as clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Speed of Service

While some customers experienced quick service, others reported long wait times and slow order fulfillment.
  • CH
    Carrie Hodges
    Feb 24, 2026
    2.0
    I pulled in to make an order at 11:45pm because I was working late. The lady asked to take my order and then a gentleman comes over the speaker real fast, stumbling over his words, saying that the systems just shut down for reboot. I feel like the computers shutting down and rebooting at 11:45pm was awfully convenient since they close at 12. It sure seems like someone doesn't want to have to do anything. They should be serving until 12am if its posted that they close at 12am.
  • KA
    Kimber Anderson
    Feb 20, 2026
    1.0
    Changing to 1 star because having to deal with the missing items just isn't worth it. This location is a no-go. Food is good. They will 100% of the time have something missing tho. Especially add-on items.
  • TW
    Tyler Woods
    Feb 14, 2026
    1.0
    Friday, 2/13, I ordered 6 mozzarella sticks. They gave me sticks that were so over cooked that the cheese melted out or began to form on the outside. I won't be going to this location again because if it was reverse the employees wouldn't eat this. I just threw it away
  • AM
    Alethia M
    Feb 14, 2026
    4.0
    Food took longer than expected and it wasn't "busy". Customers seemed more interested in conversations than speedy service with a smile... But that's just my opinion... Fries we're not fresh
  • RS
    ron sparks
    Feb 5, 2026
    5.0
    Well the drive through is always quick and convenient at this establishment

Brand Certified Facts from Arby's

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