Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude behavior and slow service.
Food Quality
Food quality varied significantly, with complaints about undercooked items, incorrect orders, and inconsistent freshness.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions and unsanitary practices.
Order Accuracy
There were multiple complaints regarding incorrect orders and issues with menu item availability.
KB
Kaley Beaird
Feb 15, 2026
1.0
Ashley F was the rudest drive thru worker we have ever met, first they got our order wrong after clarifying it through the menu area, then we asked for 1 sauce-she then proceeded to yell so no sauce and walked away, then after trying to get her attention to tell her we were missing an entire sandwich and fries, in the end we still didn’t receive our fries. It is rude customer service that defines a restaurant, and the attitude was unnecessary.
SK
Saif Khan
Jan 29, 2026
1.0
RUNNING A SCAM, AVOID
Grabbed 2 combos in the drive through last Friday at lunch. She said only part of the charge went through, took 20 cash. Card later? Fully charged. AVOID THIS LOCATION
PP
phillipicus
Jan 9, 2026
4.0
Its Arby's what you'd expect
FC
Frazier Crawford
Dec 9, 2025
5.0
The evening shift here is top notch and deserves a raise. I live closer to the Yale location but I come here because the evening shift has this place on lock. Always crispy fries and fast service. They all deserve a raise
GH
Gary Hefner
Dec 9, 2025
5.0
Received a deal email for a $3 double roast beef but the employees couldn't ring it up. Incompetence is intolerable