Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tecumseh Subway® Restaurant at 514 West Walnut Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior.
Food Quality
Many customers express dissatisfaction with the quality and freshness of food, often noting issues with missing ingredients and poorly made sandwiches.
Operational Issues
Frequent complaints about being out of stock on key items, long wait times, and poor management practices affecting service efficiency.
Cleanliness
While some reviews mention a clean environment, others highlight unsanitary conditions and poor hygiene practices among staff.
Atmosphere
The atmosphere is described as bland and uninviting, with some customers noting a lack of attention to the dining experience.
MM
Matt Mullings
Dec 31, 2025
1.0
Literally the worst subway I’ve ever had to deal with. So sad it’s went this down hill with building the new location that I can’t order from our local store. The past 3 times I’ve ordered on the app my sandwhich has been wrong. Then when I call and tell them they say the made the sand-which right and I’m wrong. They then called back and told me they can’t refund because I ordered on the app. The only option was to put the sand-which in the fridge at take it back tomorrow to have a new one made. I try to give everyone the benefit of the doubt but all three times back to back is just sad. They did apologize when they called back but at this point I won’t be going back.
KC
Kristina C
Dec 6, 2025
5.0
Wonderful personalized customer service. Makes it just how you ask and great food
RR
Richard Roland
Nov 9, 2025
1.0
I would give it 0 stars if there was an option for that. The women working behind the counter this afternoon was very unprofessional. I will not spend any more of my money here and I will discourage anyone I know From spending money here as well.
KZ
Kaylee Zapata
Aug 14, 2025
1.0
I normally don’t do any reviews but has I was eating, an older gentleman came in for his online order. Not sure why the person behind the counter yelled multiple times that the sandwich was on the rack. The gentleman clearly was hard of hearing or possibly deaf. Instead of going the extra step to either walk over and grab the sandwich or walk around the counter and direct him to the stand, they yelled “hello?” “Ok…”. Has I was about to help, a police officer who was eating, directed him over. Just simple customer service was needed.