Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Feedback on customer service is mixed; while some praised the friendly staff, others reported rude behavior and poor handling of complaints.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant is generally noted for being clean, contributing positively to the dining experience.
Speed of Service
Service speed is inconsistent; some customers experienced quick service, while others reported slow wait times.
RB
Royce Boyd
Nov 21, 2025
5.0
Great customer service 👍
ES
Eric Shannon
Oct 18, 2025
3.0
Not the best, but not the worst either. A slower than the average but it is what it is.
GB
George Bain
Oct 1, 2025
1.0
I used to love Arby’s, until the last time I went… I went through the drive through and ordered my usual… 2 classic roast beef’s with cheddar meals, one of the two with the market sliced cheddar, both large, with curly fries and one soda, one Jamocha shake. I didn’t check the order in the drive through because I’ve never really had an issue… well this time it was an issue. I got home and had 2 roast beef’s with cheddar, one has so much of the cheesy sauce it was soggy and covering the entire sandwich bread and all. The other had the normal amount, both were ice cold, and there was only half the amount of fries as normal and they tasted like the oil was 3 months old. I called and spoke with a “mod” I was told that was their position at least and he called me a liar and refused to help and hung up on me 3 times. I have never been treated so poorly, I am beyond upset.
VJ
Violet Jane
Aug 19, 2025
1.0
Cup of cheese is $0.75. It is not even filled up to the top of the container. It was warm, not hot. The consistency was thick. It was nasty and didn't taste Ike it normally does. The curly fries were not fresh. They were old and had been sitting too long. They were barely warm and full of grease.