Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of orders being incorrect or incomplete.
Food Quality
The food quality was inconsistent, with complaints about cold, soggy, or poorly prepared items, leading to dissatisfaction.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, particularly for mobile and delivery orders.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.
Management Issues
There were complaints about poor management and lack of organization, especially during busy times, contributing to long wait times and customer frustration.